Take full ownership of day-to-day operations across all MegaMex's ERP and legacy systems
Reduce incidents, escalations, and delivery volatility
Introduce standard operating rhythms (weekly ops, monthly reviews)
Act as the primary IT point of contact for senior business stakeholders
Take ownership of key vendor relationships and performance
Build a culture of ownership, accountability, and continuous improvement
Create a pragmatic long-term roadmap focused on stability and incremental improvement

Requirements

Holds a bachelor's degree in information technology, computer science, engineering, or a related field
10 or more years of progressive IT experience
Demonstrated leadership at the senior manager or director level
Prior experience stabilizing underperforming or highly reactive IT environments
Experience supporting core business operations in complex settings such as CPG, manufacturing, supply chain, or similar industries
Strong executive-level communication skills
Must possess strong, practical computer and technical skills

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ERP systemslegacy systemsIT operationsvendor managementroadmap developmentincident managementperformance improvementtechnical skillscomputer skills

Soft Skills

leadershipcommunicationownershipaccountabilitycontinuous improvement

Certifications

bachelor's degree in information technologybachelor's degree in computer sciencebachelor's degree in engineering