MedZed

Director of Strategic Operations

MedZed

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $100,000 - $150,000 per year

Job Level

Lead

About the role

  • Instill and Drive Member-Centric Workflows: Lead the design and implementation of workflows that prioritize member outcomes through collaboration throughout the organization, informed by a deep understanding of our customer contract requirements.
  • Implementation Project Management: Partner with the CFO, Clinical team and CGO to ensure new initiatives optimize operational efficiency, support financial sustainability, and align with long-term strategic objectives.
  • Process Optimization: Collaborate with all functional areas to identify inefficiencies, implement streamlined workflows, and drive continuous improvement projects that enhance both operational efficiency and member care.
  • Training and Support: Collaborate with Learning and Development, Clinical and Quality teams to ensure that company employees effectively adopt new processes, tools, and strategies.
  • Enforce Data-Driven Decision-Making: Leverage internal and external data to identify trends, areas for improvement, and opportunities to enhance member care and reduce costs.

Requirements

  • Bachelor’s or master’s degree in healthcare administration, Public Health, Business Administration, or a related field.
  • 5+ years of experience in healthcare management, project management, or a similar role focused on strategic initiatives and cost-reduction in healthcare settings.
  • Proven ability to align strategic efforts with organizational values.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights and decisions.
  • Excellent communication, interpersonal, and collaboration skills.
  • A curious nature and relentless drive for excellence.
  • Experience with healthcare IT systems, Electronic Health Records (EHR), Project Management Workflow systems, etc.
  • Experience with California Medi-Cal health plans and CalAIM Housing requirements.
  • Familiarity with Salesforce, housing documentation systems, and health plan portals.
  • Strong data and reporting skills with experience tracking KPIs and performance metrics.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
healthcare managementproject managementdata analysisprocess optimizationKPI trackingperformance metricsstrategic initiativescost-reduction strategiesworkflow designcontinuous improvement
Soft Skills
analytical skillsproblem-solving skillscommunication skillsinterpersonal skillscollaboration skillscuriositydrive for excellenceleadershiporganizational alignmentadaptability