Medusind

Senior Client Manager, Anesthesia

Medusind

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

About the role

  • Serve as the primary point of contact for assigned anesthesia clients and manage client relationships
  • Oversee the entire revenue cycle process including charge capture, coding, claims submission, payment posting, denial management, and accounts receivable follow-up
  • Identify opportunities to streamline operations, improve billing accuracy, and increase revenue collection
  • Ensure compliance with industry regulations (e.g., HIPAA, CMS) and client-specific policies
  • Monitor, analyze, and report on key performance indicators (KPIs) related to the revenue cycle
  • Develop and deliver client-specific reports providing insights on revenue trends, outstanding accounts, and operational performance
  • Investigate and resolve escalated billing or collection issues and collaborate with internal teams to resolve complex concerns
  • Recommend and implement process improvements and best practices to optimize RCM workflow
  • Contribute to internal process documentation and training materials
  • Occasionally travel to client sites as needed

Requirements

  • Bachelor’s degree in healthcare administration, Business, Finance (however level of experience in the industry also considered)
  • Anesthesia RCM experience - required
  • Relevant certifications (e.g., Certified Revenue Cycle Professional – CRCP referred)
  • 5+ years of experience in Revenue Cycle Management or related healthcare finance roles
  • Proven experience in client relationship management
  • Deep understanding of healthcare billing, coding, compliance, and insurance processes
  • Ability to analyze complex data and provide actionable insights (Data Analytics)
  • Strong communication, negotiation, and interpersonal skills
  • Exceptional customer service skills to manage client relationships
  • Exceptional problem-solving abilities and attention to detail
  • Ability to set and maintain priorities in a fast-paced client-focused environment
  • Ability to work and communicate effectively with diverse stakeholders
  • Advanced proficiency in RCM software and Microsoft Office Suite
  • Experience with data analytics and process improvement initiatives
  • Ability to adapt to changes in regulations, technologies, and industry trends
  • Ability to monitor team performance and make adjustments as needed
  • Occasional travel may be required depending on client needs
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