Medusind

Client Partner

• Serve as the primary point of contact for assigned anesthesia clients and manage client relationships
• Oversee the entire revenue cycle process including charge capture, coding, claims submission, payment posting, denial management, and accounts receivable follow-up
• Identify opportunities to streamline operations, improve billing accuracy, and increase revenue collection
• Ensure compliance with industry regulations (e.g., HIPAA, CMS) and client-specific policies
• Monitor, analyze, and report on key performance indicators (KPIs) related to the revenue cycle
• Develop and deliver client-specific reports providing insights on revenue trends, outstanding accounts, and operational performance
• Investigate and resolve escalated billing or collection issues and collaborate with internal teams to resolve complex concerns
• Recommend and implement process improvements and best practices to optimize RCM workflow
• Contribute to internal process documentation and training materials
• Occasionally travel to client sites as needed

Senior Client Manager, Anesthesia

Billing Specialist

• Oversee the operations of the billing department including medical coding, charge entry, claims submissions, payment posting, accounts receivable follow-up, and reimbursement management.
• Serve as the practice expert and go-to person for all coding and billing processes.
• Plan and direct patient insurance documentation, workload coding, billing and collections, and data processing to ensure accurate billing and efficient account collection.
• Ensure billing activities follow Federal, State, and payer regulations, guidelines, and requirements.
• Spearhead payor projects and resolve complex billing issues, discrepancies, and claim denials.
• Review and interpret operational data to assess need for procedural revisions and enhancements; participate in design and implementation of systems to enhance revenue and operating efficiency.
• Maintain contacts with other departments to obtain and analyze additional patient information for billing.
• Follow up on claims using practice management and clearinghouse systems.
• Provide, oversee, and coordinate training for new and existing billing staff on policies, systems, and procedures.
• Develop and implement standard operating policies and procedures.
• Supervise billing office personnel, including work allocation, training, and performance management.
• Coordinate team member time off to avoid negative impact on daily functions.
• Prepare, analyze and present accounts receivable reports and daily, weekly, and monthly financial reports; monitor KPIs, SLAs, month-to-date targets, and productivity.
• Audit procedures to monitor and improve efficiency of billing and collections operations; analyze trends impacting charges, coding, collection, and accounts receivable and take corrective action.
• Keep up to date with carrier rule changes and distribute information within the practice; perform physician credentialing actions.
• Maintain library of information/tools related to documentation guidelines and coding.

Senior Client Manager, Anesthesia

Billing Manager