Manager

• Oversee all aspects of the revenue cycle process, including charge capture, claim submission, payment posting, denials management, collections, and reporting
• Collaborate with product, engineering, and customer success teams to ensure SaaS platform functionality aligns with best practices in healthcare revenue cycle management (RCM)
• Manage payer relationships and ensure compliance with federal, state, and payer-specific billing requirements (Medicare, Medicaid, Commercial)
• Implement and maintain policies and procedures that ensure accuracy, efficiency, and regulatory compliance in revenue cycle operations
• Analyze revenue cycle metrics to identify trends, risks, and opportunities for process improvement
• Partner with finance to reconcile revenue data, support audits, and improve forecasting accuracy
• Lead and develop a team of revenue cycle specialists, fostering accountability and continuous learning
• Act as a subject matter expert (SME) on healthcare billing and RCM for internal stakeholders and customers
• Drive automation and workflow optimization within the SaaS platform to improve the customer billing and claims experience

Senior Manager, Revenue Cycle Management

Senior Manager, Customer Performance – Accountability

Development Manager

Regional Retail Manager

Radiological Control First Line Manager – FLM

Revenue Manager