Reporting directly to the SVP Operations, while also deeply collaborating with the Operations & Clinical teams, the Revenue Cycle Analyst will play an integral role in streamlining the delivery engine of Sylvan Health. This person will manage patient billing and insurance claims for our partners and work cross-functionally across the operations and finance verticals. They will assist our operations team in implementing revenue cycle management best practice strategies, create reports with and for our partners, and analyze data to identify lost revenue and collect payments. This role requires knowledge about insurance coverage, a technical aptitude, and ideally have previously worked in a start-up environment.
Requirements
RCM System Operations
Support billing workflow for RDs, client success for patient resolution
Provide expertise to create and sustain RCM support for Sylvan model
Claims submissions and adjudication
Utilize multiple EHR systems as applicable to access claims reports for our partners and program
Monitor and oversee monthly financial reconciliation processes for our partners in coordination with our operations team, client-facing as needed
Build out and deliver our partner deliverables and requirements to empower optimal claims submission and billing for our programs; this includes but is not limited to sending partner claims files, reviewing and educating partners on billing best practices, and working with our operations team to empower our partners for optimal billing results
Own and evaluate current and future billing processes and procedures to act as RCM consultant and guide
Act as primary POC for RCM-related initiatives and communication alongside and in tandem with the Client Success Team
3+ years experience in medical billing and revenue cycle management, or related healthcare field
Nice to have: exposure to MNT billing and medical nutrition therapy expertise
Background in healthcare, preferably with previous experience in a start-up environment
Experience working within an ambulatory healthcare environment is a plus