Sylvan Health

Data Specialist

• Managing daily data transfers of patient appointment and payment information in collaboration with Customer Success and Operations teams
• Exporting, formatting, and delivering appointment reports from EHRs (like Medent, Healthie, athena) to designated destinations (client EHRs, Sylvan Health SharePoint, or other required formats)
• Reviewing intake schedule update reports from clients and updating appointment statuses in EHRs with appropriate notes and next steps within the same business day
• Supporting partner-specific data and file management workflows, including custom processes related to self-pay requirements within partner EHRs
• Maintain clear, timely communication with the Sylvan Health team regarding questions, updates, and progress using agreed-upon channels (Microsoft Teams, Outlook, or phone as needed)
• This role does not include direct communication with external partners or patients
• Complete reporting updates and data management tasks within the same business day
• Proactively notify Sylvan Health in writing if any delivery timelines are at risk of delay

Data Management Specialist

Registered Dietitian

• Conduct personalized nutrition therapy consultations via telehealth
• Administer evidence-based clinical protocols and deliver highly individualized quality nutrition support
• Monitor patient progress and make adjustments, when needed, to help patients reach their goals and improve clinical outcomes
• Achieve high patient retention rates by following evidence-based clinical program guidelines
• Collaborate with other key members of the care team
• Leverage meal planning tooling that assists with patient compliance and execution of care plans
• Participate as needed in clinical rounds with partner practices and their care teams
• Participate in quarterly RD group meetings and monthly 1:1s with CNM
• Support patients in making lifestyle changes
• Develop a relationship with a patient and/or their caregiver quickly to build and maintain trust
• Demonstrate empathy to each patient or caregiver
• Document clinical information in an Electronic Medical Record
• Ability to work in a fast-paced, constantly evolving environment with a positive attitude
• Ability to transition between patients efficiently and follow operational procedures in line with clinical programming

Data Management Specialist

Registered Dietitian, PA License