Plans, develops, coordinates, and delivers in-house product training programs for field sales, clinical specialists, and occasionally with customers.
Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
Ensures training program(s) meets company and customer objectives.
Develops deep understanding of procedural use for ENT product lines and develops effective continuing education programs for sales professionals to deepen product acumen and enable competitive selling strategies.
Maintains competitive product knowledge for the dissemination to the field teams.
May utilize trainers with technical expertise.
Develops and maintain strong field and marketing relationships.
In conjunction with the product marketing team, prepare and support activities for new product launches including sales messaging and training and education tools.
Collaborates effectively with team and other departments (Global Marketing, Medical Affairs, R&D, etc.), to ensure necessary alignment, support, and input to training plans and projects.
Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.
Requirements
High School Diploma or equivalent with 11+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device/healthcare industry, education curriculum and classroom facilitation or equivalent experience (OR Associate's Degree with 9+ years experience OR Baccalaureate Degree with 7+ years experience).
Previous experience in a role where you helped arrange, manage, and execute training programs.
Ability to analyze and communicate clinical study designs and results.
Background in office site of care and/or pharmaceutical curriculum
Comfortable with data and analytics and using systems like SFDC, excel, PowerPoint, MS Teams/SharePoint, etc.
Experience working with Healthcare Professionals (HCP’s), Marketing and Sales.
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical trainingeducation curriculum developmenttraining program managementdata analysisclinical study designsales messagingcompetitive selling strategieslesson plan revisionproduct knowledge disseminationcontinuing education program development