Salary
💰 $158,400 - $237,600 per year
About the role
- Provide leadership, coordination, and execution of key strategic initiatives within the Global Commercial Office
- Drive adoption and performance of Channel Innovation programs
- Support the business to enhance reach, sales productivity and customer experience
- Lead the adoption and performance of new sales channels
- Identify opportunities for introduction of Remote Support, leveraging the LiveStream solution
- Engage sales organizations including First Line Sales Managers, to foster integration and performance
- Support opportunity management in collaboration with digital marketing
- Drive local contact maintenance and support survey execution
- Engage leadership on customer engagement (NPS/CES)
Requirements
- Bachelors degree with a minimum of 7 years of relevant experience, or Advanced degree with a minimum of 5 years relevant experience.
- Medical device experience preferred
- 5-8 years in technical support functions
- 2-3 years within commercial function highly valued
- Sales Program Management experience
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales program managementtechnical supportcustomer experience enhancementremote supportchannel innovation
Soft skills
leadershipcoordinationexecutionengagementintegration
Certifications
Bachelor's degreeAdvanced degree