Customer Remediation Program Analyst
U.S. Bank
Program Manager – Regulatory, Strategic Initiatives
Emerson
full-time
Posted on:
Location Type: Hybrid
Location: Shakopee • Colorado, Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $94,000 - $153,000 per year
Job Level
Mid-LevelSenior
About the role
- Develop, communicate, and implement detailed project plans.
- Align collaborators and team members by setting clear expectations.
- Define and document detailed customer and internal requirements, constraints, and deliverables.
- Develop, monitor, and maintain project schedules.
- Establish governance standards across programs (tools, finance, reporting).
- Manage changes to scope, schedule, and cost using formal change control processes.
- Facilitate customer acceptance and ensure project documentation is accurate and up to date.
- Measure project performance using appropriate tools and techniques.
- Identify and quantify variances; implement corrective actions as needed.
- Monitor and manage project risks, including mitigation strategies and prioritization.
- Document high-level risks, assumptions, and constraints using historical data and expert judgment.
- Build team cohesiveness through mentoring, training, and motivation.
- Develop and maintain constructive relationships with team members and functional managers.
- Resolve conflicts and facilitate consensus among collaborators.
- Translate regulatory requirements into actionable workstreams.
- Track regulatory developments and ensure program alignment with timelines.
- Embrace cultural diversity and apply global awareness in decision-making.
- Influence global company processes for project and program management.
- Provide company-wide training on project management methodologies.
- Promote industry standards and enterprise guidelines.
- Contribute to the development and refinement of global project management techniques.
Requirements
- Bachelor's degree or equivalent experience in Engineering, Business, or related field
- 6+ years in project/program management, preferably in manufacturing, engineering, or regulatory settings
- Strong project management skills and experience with large-scale initiatives
- Excellent communication, facilitation, and presentation abilities; proficiency in project planning tools
- Strong negotiation and cross-functional collaboration skills
- Willing to travel up to 25%
- Legal authorization to work in the U.S.
Benefits
- Medical insurance plans, with dental and vision coverage
- Employee Assistance Program
- 401(k) plan
- Tuition reimbursement
- Recognition programs
- Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementproject planningchange controlrisk managementperformance measurementrequirements documentationgovernance standardscorrective actionsregulatory compliancelarge-scale initiatives
Soft skills
communicationfacilitationpresentationnegotiationcollaborationmentoringconflict resolutionteam buildingcultural awarenessinfluence
