Medtronic

Associate Program Analyst

Medtronic

full-time

Posted on:

Origin:  • 🇮🇪 Ireland

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Job Level

JuniorMid-Level

About the role

  • Manage and resolve operational tickets quickly, keeping workflows on track
  • Advise on policies, processes, and best practices, identifying improvements
  • Troubleshoot invoicing and API transfer issues between our VMS (VNDLY) and Medtronic systems
  • Collaborate with the VMS Customer Success Team to optimize configurations and request enhancements
  • Support program integration during mergers, acquisitions, and divestitures
  • Participate in projects to expand program reach and service offerings globally
  • Maintain SOPs, training materials, and program documentation
  • Resolve project challenges to meet quality, productivity, and satisfaction goals
  • Develop tools to track progress and ensure successful outcomes
  • Manage system configuration, integrations, and maintenance related to VNDLY and use VNDLY data to drive decisions and provide stakeholder guidance
  • Complete hands-on rotations through each team role during first 3–6 months for cross-functional exposure

Requirements

  • Relevant bachelor’s degree
  • Minimum 1 years of relevant experience working with VMS (vendor management systems) such as VNDLY, Fieldglass, Beeline, etc.
  • Contingent staffing experience
  • Moderate excel knowledge
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