Medtronic

Vascular Area Service Manager

Medtronic

full-time

Posted on:

Location Type: Remote

Location: Louisiana • Tennessee • United States

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Salary

💰 $125,000 per year

About the role

  • Collaborates with key PVH stakeholders to develop, coordinate, and execute service strategies to achieve short- and long-term business objectives within assigned area as it relates to service activities and program.
  • Drive execution of key initiatives to achieve Vascular Area level goals.
  • Provides direction and leadership to clinical employees in assigned area, including the hiring development and retention of talent.
  • Maximizes area personnel performance by developing and motivating Service employees to deliver unsurpassed patient care, physician/AHP service and technical expertise in the hospital, clinic and other care settings.
  • Reports solid line to the Area Director and operationally to the National Service Director.
  • Leads all area and district clinical support related activities and programs to efficiently optimize resources, deliver customer value, and deliver exceptional clinical guidance.
  • Identifies service opportunities with analytics and/or clinical specialist field visits.
  • Addresses service opportunities through coaching or the development of specific measurable projects.
  • Works with district(s)/territories/Area Sales Directors to ensure efficient and effective scheduling of Vascular procedures and clinical support.
  • Collaborates with sales team and additional key stakeholders to coordinate and execute strategies to achieve service-related business objectives.
  • Drives changes focused on strengthening of PVH Vascular acumen, prioritization of understanding and implementation of expanded PVH solutions to the customer, and customer engagement.
  • Responsible for Vascular Clinical Specialist recruiting and hiring.
  • Continually works to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
  • Partners with sales team to drive key service initiatives and provide service assessments via periodic business reviews, QSR’s, etc., that highlight the value of Medtronic service to customers.
  • Works with area and district leadership to align service resources based on business priorities and appropriate customer demands.
  • Communicates PVH Vascular, area and/or district vision, goals and activities.

Requirements

  • BA/BS in engineering, life sciences, healthcare, nursing, exercise physiology or business
  • 5 years of successful healthcare, field clinical/sales support professional experience
  • 2 years of experience directly managing employees in a healthcare organization
  • Demonstrated business acumen
  • Experience in a healthcare related discipline
  • Ability to learn and understand technical aspects of business
  • Ability to manage, coach and develop managers and employees
  • Capable of critical/strategic thinking; ability to execute strategy
  • Medtronic experience in role that interacts with PVH vascular field organization
  • Knowledge of local cardiac customer base
  • Knowledge of PVH vascular service coverage requirements for implants and follow-ups
  • Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry
  • For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Benefits
  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical supportservice strategiesbusiness objectivesanalyticsrecruitinghiringcoachingstrategic thinkingsales supporttechnical expertise
Soft Skills
leadershipcommunicationmotivationcollaborationcritical thinkingemployee developmenttalent retentioncustomer engagementperformance managementbusiness acumen
Certifications
BA/BS in engineeringBA/BS in life sciencesBA/BS in healthcareBA/BS in nursingBA/BS in exercise physiologyBA/BS in business