Marketing Director – Service & Repair
Medtronic
full-time
Posted on:
Location Type: Remote
Location: California • Colorado • United States
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Salary
💰 $192,000 - $288,000 per year
Job Level
About the role
- Lead the global Service & Repair marketing function as the central hub for commercial strategy, setting direction and priorities across growth strategy, pricing, go‑to‑market execution, sales enablement and training, and brand and messaging.
- Manage and develop a team of regional marketers, enabling strong local execution while maintaining global alignment and consistency
- Partner closely across the organization—including Operating Units, Sales, Service Operations, Finance, Product, Enterprise Accounts, and ASC teams—to align service strategy with commercial objectives and customer needs
- Drive growth and transformation by evolving how service offerings are positioned and commercialized to unlock new value for customers and Medtronic
- Serve as steward of the global Service & Repair brand, leading harmonization and launch efforts in partnership with Operating Units
- Translate customer insights into clear value propositions and go‑to‑market tools that enable field teams to effectively sell and scale service offerings
- Ensure marketing excellence and rigor, including performance measurement, pipeline visibility, and adherence to regulatory, quality, and compliance requirements
Requirements
- Bachelor’s degree required with 10+ years of progressive experience in marketing, commercialization, or business leadership, preferably within medical devices, healthcare services, or another regulated industry with 7+ years of managerial experience
- Advanced degree with a minimum of 8 years of relevant experience in marketing, commercialization, or business leadership, with 7+ years of managerial experience.
- Demonstrated success launching and scaling service‑based or recurring‑revenue offerings
- Proven ability to influence and partner effectively with Operating Unit leadership in a complex, matrixed organization
- Demonstrated growth mindset, with experience leading or enabling commercial transformation
- Exceptional executive communication, storytelling, and change‑leadership skills
- Experience marketing aftermarket services, service contracts, or operational solutions
- Strong understanding of healthcare economics, hospital operations, and value‑based care
- Track record of driving results through cross‑OU collaboration and alignment
- Data‑driven mindset with experience using analytics to guide strategy and decision‑making
- Strong RLM experience as commercial sales organization primarily located in RLM markets
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
marketingcommercializationbusiness leadershipservice-based offeringsrecurring-revenue offeringsanalyticsperformance measurementpipeline visibilityregulatory compliancevalue propositions
Soft Skills
influencepartnershipgrowth mindsetexecutive communicationstorytellingchange leadershipcollaborationalignmentdata-driven decision makingteam development
Certifications
Bachelor's degreeAdvanced degree