Senior Quality and Regulatory Manager
Grove Collaborative
CRM Field Inventory Analyst
Medtronic
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $66,400 - $99,600 per year
Job Level
JuniorMid-Level
About the role
- Execute US CRM field inventory strategies and initiatives to achieve SOGL and Freight goals
- Act as district liaison for inventory topics between field-based employees, customers, and internal teams (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, IT)
- Daily engagement with internal and external partners to coordinate inventory strategies and reposition inventory for emergent case needs
- Support filling orders from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues
- Partner with District Service Managers, Clinical Specialists, Sales Reps and District Managers to ensure right product at right place/time
- Coordinate and execute Phase-In and Phase-Out activities for product launches, including placing/removing inventory at accounts/hospitals
- Mobilize inventory for supply constraints within the assigned district
- Collaborate with Customer Care Supply Chain Analysts and Field Inventory Program Managers to mobilize inventory and accelerate shared objectives
- Review and analyze data, proactively elevate issues, develop business cases and alternatives, and drive action
- Communicate and facilitate execution of inventory management initiatives with sales teams
- Proactively monitor and maintain account consignment inventory levels; conduct cycle counts and resolve discrepant inventory levels
- Ensure expired and short-dated units are identified, segregated, returned, and swapped per process
- Educate customers on inventory management requirements, care and handling, Use-by-Date reviews, order placement, returns, swap-outs
- Assist sales field with obtaining signed Consignment Agreements and Inventory Schedules
- Provide regular on-call support for evenings and weekends when critical business needs arise
- Travel locally regularly and occasionally overnight or flight travel; support Los Angeles, CA territory
- Understand and adhere to FDA Regulations, quality and training requirements, SOPs, and Work Instructions; propose process improvements
Requirements
- Bachelor’s degree required
- Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
- Valid driver's license with clean record and subject to regular driver’s license review for compliance purposes
- Ability to travel overnight/long distance when required (25-50%)
- Reside within the territory and drive to multiple accounts throughout the region (Los Angeles, CA territory)
- High aptitude for problem solving and troubleshooting
- Excellent communication, interpersonal and customer service skills
- Experience with inventory management within supply chain or distribution environment (nice to have)
- Self-motivated; can work with minimal supervision remotely
- Ability to participate in numerous tasks and work multiple projects in a fast-paced environment
- Systems knowledge: Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar
- Ability to travel overnight on short notice as needed
- Interest and desire to grow into clinical field-based roles
- Six Sigma Yellow, Green or Black Belt Certification (nice to have)
- APICS CPIM/CSCP Certification (nice to have)
- Strong analytical and problem-solving skills
- Demonstrated negotiation/influence management skills
- Demonstrated ability to communicate effectively and professionally (written and verbal)
- Strong organizational and multi-tasking skills; highly flexible to changing business needs
- Proven ability to produce consistent, detail oriented, high-quality work
- Ability to make sound decisions and drive action independently
- Ability to execute logically, calmly and efficiently in a chaotic and stressful environment
- Strong knowledge and understanding of supply chain-related regulatory requirements
- Experience working in a regulated environment, ideally the medical device industry
- Able to work flexible schedule as business needs dictate; provide on-call support for evenings and weekends when critical business needs arise
