Medtronic

Field Service Engineer III - PA

Medtronic

full-time

Posted on:

Origin:  • 🇺🇸 United States • North Carolina, South Carolina, Virginia

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Salary

💰 $60,000 - $90,000 per year

Job Level

Mid-LevelSenior

About the role

  • Perform installations, inspections, verification, corrective and preventive maintenance to ensure the successful operation of CAS Affera systems
  • Maintain and submit technical records and documentation as per regulatory requirements
  • Provide information from experiences in the field to colleagues in the office as well as updates to the database
  • Provide input to service processes to ensure continuous improvement and evolution of the Field Service organization
  • This includes the development and maintenance of Service documentation and procedures
  • Provide input to Engineering and Manufacturing for upgrades to Affera products
  • Participate in the development and delivery of technical training to our distributors, partners, agents, and technically qualified representatives of customer base
  • Help facilitate the smooth introduction of new products to customers by participating in design improvement discussions
  • Investigate, analyze, and recognize trends in technical data as it relates to Affera products
  • Participate in special projects as requested by the US Field Service Manager or designee
  • Participate in and provide technical training to physicians, EP technicians and department managers at customer sites

Requirements

  • High School Diploma or equivalent required
  • 4 years of technical, clinical field service, technical internship or clinical customer support experience