Salary
💰 $60,000 - $90,000 per year
About the role
- Perform installations, inspections, verification, corrective and preventive maintenance to ensure the successful operation of CAS Affera systems
- Maintain and submit technical records and documentation as per regulatory requirements
- Provide information from experiences in the field to colleagues in the office as well as updates to the database
- Provide input to service processes to ensure continuous improvement and evolution of the Field Service organization
- This includes the development and maintenance of Service documentation and procedures
- Provide input to Engineering and Manufacturing for upgrades to Affera products
- Participate in the development and delivery of technical training to our distributors, partners, agents, and technically qualified representatives of customer base
- Help facilitate the smooth introduction of new products to customers by participating in design improvement discussions
- Investigate, analyze, and recognize trends in technical data as it relates to Affera products
- Participate in special projects as requested by the US Field Service Manager or designee
- Participate in and provide technical training to physicians, EP technicians and department managers at customer sites
Requirements
- High School Diploma or equivalent required
- 4 years of technical, clinical field service, technical internship or clinical customer support experience