SaaS Implementation Specialist

MedTrainer

full-time

Posted on: 2/26/2026

Location Type: Remote

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💰 $55,000 - $70,000 per year

About the role

Deliver engaging virtual software training sessions tailored to different user roles
Adapt your delivery style based on audience needs (clinical staff, administrators, leadership)
Build and maintain training resources and quick-reference guides
Own onboarding timelines from kickoff to go-live
Track milestones and proactively resolve blockers
Serve as the Client’s Primary Contact During Implementation
Build trust and confidence from day one
Conduct regular check-ins to ensure progress
Provide thorough transition documentation for Client Success handoff
Monitor early-stage platform usage
Identify and address adoption gaps
Share client feedback internally to improve processes and product experience

1–5 years in teaching, corporate training, instructional design, or client-facing support
Experience managing multiple priorities or projects simultaneously
Experience delivering virtual training is a plus
Strong communication skills — clear, patient, and engaging
Ability to explain complex concepts to non-technical users
Highly organized with strong attention to detail
Comfortable adapting when plans change
Tech-savvy and quick to learn new software platforms
Bachelor’s degree in Education, Communications, Healthcare Administration, or a related field preferred.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

virtual traininginstructional designproject managementonboardingdocumentation

Soft Skills

communicationadaptabilityorganizationattention to detailclient relationship building

Certifications

Bachelor’s degree