Develop sales objectives and strategies in line with organizational goals and territory targets
Successfully acquire new customers/accounts; penetrate the market across all call points
Responsible for meeting or exceeding top-line sales; quota target for each fiscal year
Present and sell the company’s products and services through daily customer visits
Help customers select the products and programs that best meet their needs
Establish and maintain relationships with current and prospective customers across the continuum of care
Accelerate resolution of customer issues and complaints in a timely manner
Capture and communicate customers’ needs, issues and interests objectively with colleagues
Work with the contracting team and division managers as needed and proactively on request-for-proposal processes
Become a subject-matter expert in the assigned sales area on your own initiative, and by attending all required sales meetings/training sessions
Regularly participate in internal and vendor product training events to stay up to date on Medline and competitor products
Attend conventions and other sales-related events to promote the company and its products
Assist the accounting department with the accounts receivable process for customers, as required
Establish and maintain relationships with key stakeholders, including clinical and procurement decision-makers
Prepare and deliver any ongoing training related to product trials
Ensure satisfactory clinical performance of all products by identifying and resolving customer concerns in a timely manner
Serve as the on-site lead for all procurement and request-for-proposal processes to ensure retention of existing business and favorable positioning for new business
Provide all competitive details required to support any national GPO RFPs, if necessary
May be required to maintain the Medline CRM program—with all current sales opportunities and contact information—or keep those opportunities in personal files
Adhere to allocated travel and expense budgets for the geographic territory
Prepare and deliver effective presentations and RFP responses, as needed

Requirements

1–3 years of successful sales experience considered an asset, preferably in the healthcare sector
Proven ability to meet/exceed forecasts, budgets, targets and timelines
Extensive knowledge of the medical device industry is considered an asset
Able to guide customers through the learning curve of a new product/procedure for routine and complex cases
Excellent communication and interpersonal skills (verbal and written)
Strong organizational and multitasking abilities
Able to perform multiple tasks simultaneously and manage priorities effectively
Able to work under pressure in a fast-changing, dynamic environment
Able to work independently with minimal supervision
Strong computer skills (Excel / MS Word / PowerPoint)

Benefits

Collaborative work environment with highly motivated employees
Competitive market-based compensation and benefits package, including long-term disability insurance
Matching contribution program for the deferred profit-sharing plan
Annual employee appreciation week
Paid personal days and vacation
Lifeworks® Employee Assistance Program (EAP) with mental, physical, family and financial support resources
Career advancement and training programs
Open communication with senior management
Incentive measures tailored to eligible employee groups, such as reimbursement for home office expenses and credits for the Sylvan Learning Centre
Employee referral program
Tuition assistance program
Physical wellness support
Recognition programs
Social activities
And more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

sales objectivescustomer acquisitionquota targetproduct knowledgerequest-for-proposalclinical performancecompetitive analysisaccounts receivablepresentation skillstraining delivery

Soft skills

communication skillsinterpersonal skillsorganizational skillsmultitaskingprioritizationindependenceproblem-solvingcustomer relationship managementadaptabilityteam collaboration