Medline Europe

Account Manager

• Designs and executes an account plan to build new and grow existing business
• Creates and maximises customer value and loyalty, resulting in long-term relationships
• Collectively works with internal team members like Clinical Sales, Product Managers and Customer Service Agents to drive sales success and customer satisfaction
• Manages tenders and price quotations in collaboration with the Customer Service & Tender Management team as well as the product divisions
• Gains customer insights and identifies the right customer stakeholders to help drive the purchasing process
• Works according to the Challenger Sales methodology
• Launches new products and solutions to customers
• Takes active involvement in the complaint process for his/her own customers
• Provides sales forecasts and updates them regularly
• Maintains and uses CRM data to improve (his/her own) performance
• Collects customer feedback and market insights, and makes suggestions for improvements on products and services to the product divisions
• Organizes symposia, conferences and regional exhibitions to promote products (both online and offline)

Chief Marketing Officer

• Drive revenue growth, lead diverse teams, and shape long-term sales strategy across the region
• Lead, develop and manage a team of individuals with diverse backgrounds
• Hire and retain outstanding talent to work in high performing teams within sales, key account management, marketing, and customer service and tender management teams
• Continuously provide employees timely, candid and constructive performance feedback
• Develop employees to their fullest potential and provide opportunities that enhance employee career growth
• Recognize and reward employees for accomplishments
• Coach managers in their role as people managers
• Own the long-term sales strategy for the region
• Own the sales P&L and be accountable for meeting the budget and taking necessary actions to manage it accordingly
• Successfully launch new product categories (organically or through acquisitions)
• Develop and execute plans on selling to new channels
• Be responsible for developing actions and measures for new customer acquisitions and sustainable business development
• Be responsible for implementing a KPI dashboard to measure the success of the department as a whole and the individual teams
• Continuously improve and professionalise the sales and marketing organisation
• Be responsible for keeping product knowledge up to date within the teams
• Work closely with European colleagues to share best practices
• Analyse business trends and take corrective actions as needed
• Provide management reporting
• Time in the field expected over 60%

Sales and Marketing Director

QA Engineer

• Maintain and continuously improve the Medline Europe Quality Management System (QMS) in alignment with ISO 13485, ISO 9001, and EU MDR 2017/745.
• Ensure all finished goods meet applicable regulatory and quality requirements before market release.
• Oversee and manage design control activities to ensure compliance with ISO 13485, MDR, PPE Regulation, Cosmetics Regulation, and other relevant standards.
• Collaborate with Divisions, Engineering, and Regulatory teams to manage new product launches and design change projects, ensuring efficient and compliant market access.
• Ensure product development documentation and Design History Files (DHFs) comply with regulatory and corporate standards.
• Ensure risk management activities are compliant with ISO 14971 and integrated throughout the design and development process.
• Oversee product testing activities and ensure compliance with EU and internal testing requirements.
• Lead, mentor, and develop Divisional QA, QMS, and Supplier Quality teams, fostering a culture of accountability, compliance, and continuous improvement.
• Define and monitor team goals, objectives, and performance metrics aligned with business and regulatory requirements.
• Oversee document control, training, CAPA, change control, and management review systems.
• Facilitate, plan and organize internal and external audits from customers, notified bodies, and competent authorities.
• Ensure the CAPA process is effective and managed in a timely manner from initiation to closure.
• Support Regulatory Affairs in providing quality documentation for Technical Files and product registrations.
• Identify, lead, and implement process improvement initiatives to enhance efficiency, compliance, and product quality.
• Monitor and report QMS performance and quality metrics through defined KPIs and management reviews.
• Lead QMS harmonization and simplification initiatives across EMEA sites.
• Increase quality awareness across the organization by promoting ownership, training, and engagement at all levels.
• Drive supplier quality compliance with ISO 13485, EU MDR, and corporate quality procedures in close collaboration with Global Sourcing Organization (GSO).
• Collaborate with Sourcing and Procurement to manage supplier risk, approval, and escalation pathways.
• Support mergers and acquisitions by performing quality due diligence and integrating acquired sites into the corporate QMS.
• Collaborate closely with Manufacturing QA, Regulatory Affairs, R&D, Engineering, Operations, and US/Asia counterparts to align compliance and business priorities.
• Develop strategic quality roadmaps and resource plans to support company growth and market expansion.
• Establish measurable KPI frameworks for Finished Goods, QMS, and Supplier Quality, ensuring targets are met and actions taken when off-track.
• Serve as Quality representative in corporate initiatives, audits, and cross-functional projects.
• Promote a proactive culture of compliance, risk awareness, and operational excellence.

Senior Manager, Quality Assurance

Sales

• Take overall responsibility for sales in Austria
• Further develop strategy and lead the team
• Drive profitable growth in a competitive market environment
• Increase market share and scale sales success
• Establish clear performance and accountability structures

Sales Manager

• Territory development & sales
• Management of clinics and hospitals in your region
• Increase revenue, margin and market penetration
• Independently manage the entire sales cycle (prospecting, consultation, product trials, negotiations, closing)
• Strategic market approach
• Analysis of market, process and decision-making structures
• Identification of potential and development of business plans
• Commercial responsibility for your territory
• Communication and negotiation with purchasing, nursing and medical staff
• Build long-term, resilient customer relationships
• Develop compelling solution proposals
• Initiate and implement projects (e.g., standardization, process optimization, product innovations)
• Act as interface between customers, management and internal teams
• Ensure sustainable customer retention through genuine added value
• Maintain a transparent sales pipeline in the CRM
• Prepare realistic forecasts
• Structured planning and management of your sales activities

Account Manager

Sales and Marketing Director

Senior Manager, Quality Assurance

Sales Manager

Account Manager – Patient Care