Medivet

General

• Deliver exceptional clinical care to patients in consults and surgery to the highest standards
• Develop tailored treatment plans with clients
• Work collaboratively within a supportive team
• Share your skills and support our Medivet communities’ development

Veterinary Surgeon

• Deliver exceptional clinical care to patients in consults and surgery to the highest standards of regulatory, practice and operational compliance
• Develop tailored treatment plans with clients
• Work collaboratively within a supportive team
• Share your skills and support our Medivet communities’ development

Assistant

• Support the nurse and vets with in-patient procedures and pet care
• Deliver patient monitoring and care to pets, including walking, toileting and feeding
• Work collaboratively within a supportive team

Veterinary Care Assistant – 12 Month Fixed Term Contract

• Support the nurse and vets with in-patient procedures and pet care
• Deliver exceptional care to clients
• Support surgeries and procedures
• Comply with all regulatory, practice and operational standards
• Deliver patient monitoring and care to pets, including walking, toileting and feeding
• Work collaboratively within a supportive team

Veterinary Care Assistant

• Support the nurse and vets with in-patient procedures and pet care
• Deliver exceptional care to clients
• Support surgeries and procedures, complying with all regulatory, practice and operational standards
• Deliver patient monitoring and care to pets, including walking, toileting and feeding
• Work collaboratively within a supportive team

Veterinary Car Assistant

• Deliver exceptional clinical care to patients in consults and surgery to the highest standards of regulatory, practice and operational compliance
• Develop tailored treatment plans with clients
• Work collaboratively within a supportive team
• Share your skills and support our Medivet communities’ development
• 1 in 6 weekends at Thirsk
• 1 - 2 bank holidays per year

• Be the first point of contact for client phone calls and visits
• Deliver exceptional care to clients, patients, and colleagues
• Carry out reception duties, greeting clients on arrival, and updating records
• Triage the impact of emergency appointments, contacting clients and rearranging as needed
• Manage the practice diary to ensure appointment availability is optimised to team skillset
• Answer client phone calls and manage messages
• Ensure appointment slots are available for clients to book online
• Process any repeat prescription order requests
• Work collaboratively within a supportive team

Client Care Assistant

• Support the nurse and vets with in-patient procedures and pet care
• Deliver exceptional care to clients
• Support surgeries and procedures
• Deliver patient monitoring and care to pets
• Walking, toileting and feeding pets
• Work collaboratively within a supportive team
• Weekend and bank holiday working as required

Manager

• Oversee the day-to-day operations of both Medivet Watford and Medivet Borehamwood practices.
• Manage and resolve client complaints professionally, ensuring concerns are handled effectively and outcomes are communicated appropriately.
• Lead recruitment processes for both clinical and non-clinical roles.
• Conduct return-to-work meetings and support effective absence management.
• Complete probation reviews for new starters.
• Carry out regular one-to-one performance reviews and support ongoing employee development.
• Prepare and hold monthly staff meetings
• Manage staff rotas, annual leave and workforce planning across both practices.
• Ensure compliance with Health & Safety requirements and Medivet policies.
• Oversee payroll processes, ensuring accuracy and timely completion.
• Process commission payments.
• Oversee building maintenance, facilities and repair works across both locations.
• Monitor and support the management of client debt in line with company procedures.
• Support the onboarding, training and development of new starters and existing team members.
• Work collaboratively with Medivet Support Centre departments, including HR, Finance, Recruitment and Facilities.
• Arrange locum and overtime cover where required to maintain appropriate staffing levels and continuity of service.

Veterinary Surgeon

Veterinary Surgeon

Veterinary Care Assistant – 12 Month Fixed Term Contract

Veterinary Care Assistant

Veterinary Car Assistant

Veterinary Surgeon

Veterinary Surgeon

Client Care Assistant

Veterinary Care Assistant

Practice Manager – Maternity Cover