Medisolv, Inc.

Operations

• Manage the operational aspects of customer lifecycle activities, including renewals and expansions.
• Communicate directly with clients and manage workflows.
• Analyze customer contracts and develop renewal options.
• Maintain up-to-date renewal status tracking for all customers.

Customer Ops Specialist

Product Manager

• Build New Data Businesses
• Identify unmet customer and market data needs beyond quality measure compliance (benchmarking, predictive, operational, financial performance).
• Design and validate new monetization models: subscription data feeds, benchmarking indices, predictive insights, or performance dashboards.
• Build prototypes and test directly with customers and partners (hospital, ACO, payer, life sciences).
• Create pricing and business cases for each data offering — ARR potential, margin, scalability, and risk.
• Partner with CFO and company/product strategy to tie each product to enterprise valuation levers.
• Establish clear KPIs for adoption, retention, and incremental ARR contribution.
• Conduct Jobs-to-Be-Done interviews and “wonder” sprints with Quality and Finance leaders to validate usefulness and willingness to pay.
• Translate insights into technical requirements for Data Engineering and Legal teams.
• Lead customer pilots with advisory partners to prove real-world value.
• Collaborate with Product Marketing to define positioning, pricing, and launch assets for validated data products.
• Drive initial sales enablement and customer case studies with early adopters.
• Lead the articulation of Medisolv’s “data flywheel” — how our datasets create compounding advantage.

Senior Director of Product Management – Data

Product Marketing

• Develop, test, and refine SaaS-plus-premium services pricing models and packaging strategies that reflect company strategy and market dynamics while maximizing value capture.
• Partner with Product, Finance, and Sales to monitor pricing performance and refine models based on win/loss insights.
• Translate pricing and packaging updates into clear, value-based narratives for Sales and Marketing, ensuring consistent communication across the website, collateral, and campaigns.
• Collaborate with the Product and Operations teams to ensure all SKUs and packaging updates are reflected in HubSpot (CRM) for accurate quoting and reporting.
• Collaborate with Sales and Marketing to ensure teams have clear, accurate, and compelling resources that support effective customer conversations.
• Provide product expertise and strategic input to shape sales tools, messaging frameworks, and value-based positioning.
• Simplify complex product capabilities into concise, customer-focused narratives that highlight measurable outcomes.
• Contribute to sales training and readiness efforts to ensure messaging, differentiation, and competitive positioning remain current and actionable.

Senior Director of Product Marketing

Analytics Engineer

• Integrate with the data engineering team, familiarize yourself with workflows, tools, and our Azure infrastructure (DataBricks, Data Factory, SQL Server).
• Review current pipelines, data models, and reporting tools to ensure seamless support of existing operations.
• Design, deploy, and optimize scalable data pipelines in Azure.
• Lead data integration projects and enhance data models and quality across platforms.
• Identify opportunities to advance our data architecture and processes.
• Develop advanced reporting, visualization, and analytics capabilities.
• Collaborate with cross-functional teams to deliver insights aligned with strategic goals.
• Monitor and improve pipeline performance and data accuracy.
• Lead enhancements and introduce new technologies to future-proof our data infrastructure.
• Support AI integrations and advanced data-driven initiatives.
• Document best practices and ensure reliable, consistent operations as we expand our client base.

Data Solutions Engineer

Customer Success Manager

• Build and maintain strong relationships with stakeholders at all organizational levels,
• Leverage commercial expertise to identify and pursue opportunities for partnership expansion through renewals, cross-selling, and upselling,
• Safeguard data accuracy and integrity within Medisolv applications,
• Combine clinical expertise with proactive relationship management to help healthcare organizations achieve compliance and improve patient outcomes using Medisolv’s solutions.
• Monitor account health and represent client interests within Medisolv, providing actionable feedback and working cross-functionally to enhance products and services for long-term client success.
• Proactively engage clients through structured meetings and business reviews, guiding them through Medisolv’s solutions and ensuring they are informed about relevant quality measures.

Customer Ops Specialist

Senior Director of Product Management – Data

Senior Director of Product Marketing

Data Solutions Engineer

Clinical Customer Success Manager