Medify

Product Operations

• Own the product operating system.
• Maintain and continuously improve Medify's product playbook, templates and documentation.
• Standardise discovery outputs, product requirements, ticket writing, refinement and handover practices across squads.
• Improve the cadence for roadmaps, OKRs, planning, reporting, showcases and retrospectives.
• Make ownership, decision points and handoffs clear across Product, Engineering, Design and Learning.
• Improve the Product–Engineering operational interface.
• Partner closely with the Engineering Managers on refinement, backlog standards, planning logistics, workflows, delivery reporting and release processes.
• Identify recurring bottlenecks and help teams resolve their root causes.
• Follow up actions from retrospectives and cross-functional reviews so improvements are completed.
• Support consistent documentation, product QA, release checklists and feature flag governance.
• Escalate strategic trade-offs, capacity decisions and major organisational risks to the Head of Product and Engineering Managers.
• Own product tooling and AI workflows.

Product Operations Manager

Editor

• Develop, maintain and deliver content that supports students throughout their application journey
• Audit and continually enhance Medify’s medical applicant journey through engaging written and visual content
• Collaborate with internal teams and external contributors to create a consistent and high-quality customer experience
• Partner with Product to ensure new features are supported with best-in-class educational content
• Help create a seamless and inspiring learning journey for students from application through to medical school
• Manage the production workflow, quality assurance and delivery of multiple editorial projects
• Coordinate and support a network of freelance authors, illustrators and copy editors
• Collaborate with Product Marketing to communicate industry and product updates

Medical Journey Editor

Data Scientist

• Own design for our Learning and Analytics squad
• Help students understand their strengths and weaknesses
• Direct student efforts toward effective study materials
• Partner with our Learning Team to improve study materials
• Build internal tooling for Medify employees' productivity

Product Operations Manager

Medical Journey Editor

Senior Product Designer – Learning & Analytics