Medical Web Experts

Technical Project Manager

• Gain a deep understanding of our SaaS product to effectively conduct demos and guide clients through its functionalities
• Define project scope, objectives, and deliverables in collaboration with stakeholders
• Participate in and collaborate on requirements gathering, understand client needs, and serve as the primary point of contact with the technical team
• Maintain clear, precise, and empathetic communication with clients, account managers, supervisors, and technical teams to ensure alignment throughout the project
• Monitor project progress, identify potential risks, and implement mitigation strategies
• Ensure all project milestones and deadlines are met
• Monitor project performance and provide updates to clients and internal leadership, identifying risks and escalating them to management as needed
• Collaborate with internal teams to identify and allocate resources necessary for each project, and act as a facilitator to resolve any issues that arise within the project team
• Develop trusted relationships with new and existing clients, serving as the company’s primary face to onboarded clients
• Identify and present additional value opportunities to clients, contributing to the growth of existing accounts and the expansion of our services
• Assist in creating proposals, supporting business development efforts
• Prepare closure reports, analyze project outcomes, and identify opportunities for improvement

IT Project Manager