Director of Software Solutions
EnergySolutions
IT Project Manager
Medical Web Experts
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Gain a deep understanding of our SaaS product to effectively conduct demos and guide clients through its functionalities
- Define project scope, objectives, and deliverables in collaboration with stakeholders
- Participate in and collaborate on requirements gathering, understand client needs, and serve as the primary point of contact with the technical team
- Maintain clear, precise, and empathetic communication with clients, account managers, supervisors, and technical teams to ensure alignment throughout the project
- Monitor project progress, identify potential risks, and implement mitigation strategies
- Ensure all project milestones and deadlines are met
- Monitor project performance and provide updates to clients and internal leadership, identifying risks and escalating them to management as needed
- Collaborate with internal teams to identify and allocate resources necessary for each project, and act as a facilitator to resolve any issues that arise within the project team
- Develop trusted relationships with new and existing clients, serving as the company’s primary face to onboarded clients
- Identify and present additional value opportunities to clients, contributing to the growth of existing accounts and the expansion of our services
- Assist in creating proposals, supporting business development efforts
- Prepare closure reports, analyze project outcomes, and identify opportunities for improvement
Requirements
- Fluent in both English and Spanish, capable of communicating effectively with US clients and the development team in Argentina.
- Over 4 years in IT project management required, with a preference for a background in the software industry or similar IT services.
- Strong verbal and written communication skills for conveying vision, goals, ideas, and issues.
- Organized and methodical in maintaining up-to-date project documentation and reporting.
- Proficient in agile and waterfall project management methodologies.
- Experienced with JIRA or similar project-tracking platforms.
- Skilled in using Gantt charts, technical PM documentation, and software architecture diagrams.
