Pharmacy Billing Specialist
SelectQuote Insurance Services
Billing Specialist
Medical Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $17 - $22 per hour
Job Level
Mid-LevelSenior
About the role
- Review of invoice proposals and invoice exceptions based upon individual client contract specifications.
- Develop basic understanding of billing rules and escalate billing rule issues or additions according to policy.
- Routing of manual invoices to clients that are not auto sent.
- Completion of weekly new starts.
- Management/resolution of billing issues/disputes while seeking to understand root cause and providing recommendations for process improvement.
- Provide excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
- Resolve client issues and disputes escalating according to policy.
- Act as a resource or subject matter expert for our internal collaborators.
- Other duties/projects as assigned.
Requirements
- High School diploma or equivalent required
- Proficient in Microsoft Office Suite including Word, Excel, and Outlook
- Excellent organizational skills with the ability to prioritize effectively
- Solid critical thinking skills
- Ability to make independent decisions using exceptional judgement.
- Effective listening skills
- Motivated with excellent customer service, interpersonal, and verbal/written communication skills.
- Previous billing and/or accounts receivable experience preferred
Benefits
- Insurance
- Clinician Discount Program
- Private Housing
- 24 Hour Customer Care
- Voluntary Benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billing rulesinvoice managementaccounts receivable
Soft skills
organizational skillscritical thinkingindependent decision makingexceptional judgementeffective listeningcustomer serviceinterpersonal skillsverbal communicationwritten communication
Certifications
High School diploma
