e-Billing Team Lead
RR Donnelley
E-Billing Administrator
Allegion
full-time
Posted on:
Location Type: Remote
Location: Remote • Connecticut • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Maintain trackers daily with accuracy.
- Submit invoices in a timely manner in the customer portals.
- Work with branches and CRM’s to solve issues on items that are not able to submit in the customer portal.
- Problem solving and resolution – identifying issues and following through to resolution with the necessary individuals.
- Take lead on getting setup on new portals and or new customers moving to a customer portal for invoice submission.
- Maintain monthly issue file and provide it to leadership to being visibility to issues.
- Prepare monthly stats on e-billing volume by portal.
- Perform various financial transactions related to billing and support the entire billing process.
- Be the key resource for billing support.
- Establish and maintain professional working relationships with customers and others involved in the billing process.
- Must be able to recognize confidentiality issues and protect such information from inappropriate disclosure.
- Process approved invoice cancellation and/or credits.
- Employees will also perform other reasonable related duties as assigned by their immediate supervisor or manager.
Requirements
- High school diploma
- 2+ years of billing experience
- Solid Computer Skills including email, MS Access, MS Word, MS Excel, and electronic spreadsheet skills
- Working knowledge of SAP (preferred)
- Excellent communications skills; both written and verbal
- Ability to be detail oriented and possess strong organizational skills
- Ability to overcome obstacles, encounter the unexpected and continue moving forward
- Ability to work well under pressure and in a fast-paced environment
- Able to work well with a team as well as individually
- Self motivated and reliable
- Must have a strong desire to learn
Benefits
- Health, dental and vision insurance coverage, helping you “be safe, be healthy”
- Generous Vacation and Sick Time
- A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
- Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
- Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
- Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
- Life Insurance – Term life coverage with the option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back so you can “serve others, not yourself”
- Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billing experiencefinancial transactionsinvoice processinge-billingdata trackingproblem solvingissue resolutionconfidentiality management
Soft skills
communication skillsorganizational skillsdetail orientedself motivatedreliableteamworkability to work under pressureadaptability
Certifications
high school diploma
