Medical Solutions

Recruitment

• Manage a team of Recruiters
• Be a positive, energetic leader on the sales floor that drives success for their team
• Maintain core values at all times
• Bi-weekly 1 on 1’s to assist in growing their salespeople’s headcount/revenue numbers consistently to help them reach their personal and professional goals
• Communicate, push and hold their teams accountable to reaching their monthly team and individual pop goals
• Organizing and coordinating morning huddles
• Create individual performance strategies
• Call monitoring and coaching
• Individual coaching & training
• Problem solving
• Implementing new policies, procedures, trainings
• Motivating through recognition programs and incentives
• Leading and assisting with Inter-departmental communication (Quick Starts, etc.)
• Review and coach the right behaviors off metric numbers provided in reports
• Monitor and assist with Missing paperwork
• Monitor and assist with a consistent plan for retention
• Follow up and hold their team members accountable to the Wow Plan
• Drive the team to compete on efforts, production and teamwork daily
• Push for great communication between Recruiter’s and client side, along with other departments
• Review Commission Reports with individual team members consistently
• Coordinate roundtable discussions for ongoing team training
• Provide opinions/feedback to Management team in bi-weekly meetings
• Keep team focused and motivated!

Manager, Recruitment

Customer Success Manager

• Deliver Outstanding Client Support
• Provide excellent Client support and be the Voice of the Customer to internal stakeholders.
• Support all client relationships with RAM and participate regularly in client meetings.
• Manage and instill confidence in key client partnerships through effective communication and issue resolution.
• Support collection of required documentation with clients for onboarding, legal and recruitment efforts of new and current clients.
• Show excellent proficiency in the both ATS for reporting and analytics using Excel.
• Continuous updating of ATS system and resources.
• Generating monthly client reports developed/ sent per regular cadence.
• Create new reporting that drives Client Success and Regional Growth.
• Troubleshoot client issues, analyze data, and provide quick resolution.
• Assist with quality assurance, audit of ATS/client reports, identify project improvement ideas, and lead projects that deliver value internally or externally.
• Be the primary face of the WWHS team to the Client and that owns the relationship from onboarding, recruitment, immigration, to arrival for small to medium Clients.
• Lead weekly/monthly client calls in the territory in conjunction with or as required by the RAM or their other CSM teammates.
• Assist with strategy to improve key relationships and processes for clients.
• Supports RAM at the most strategic clients in their territory including participating or presenting in Client engagement meeting or regular Staff meetings.
• Grow knowledge and develop sales skills in order to present value propositions that drive growth through reorders or portfolio expansion at core client relationships.
• Troubleshoot client related issues, resolving either individually or collectively with the departmental teams.
• Identify and Lead various project management tasks
• Keep RAM informed about progress in various areas that impact the territory.

Client Success Manager

Billing Specialist

• Review of invoice proposals and invoice exceptions based upon individual client contract specifications.
• Develop basic understanding of billing rules and escalate billing rule issues or additions according to policy.
• Routing of manual invoices to clients that are not auto sent.
• Completion of weekly new starts.
• Management/resolution of billing issues/disputes while seeking to understand root cause and providing recommendations for process improvement.
• Provide excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
• Resolve client issues and disputes escalating according to policy.
• Act as a resource or subject matter expert for our internal collaborators.
• Other duties/projects as assigned.

General Counsel

• Day-to-Day management of the company’s litigation, investigations and disputes
• Conduct research and analyze legal issues
• Advise the company on hiring processes
• Manage objections and responses to third-party subpoenas
• Assist in the development and execution of process improvement

Associate General Counsel

Full-stack Engineer

• Work directly with customers to understand their needs and convey those needs to other team members in an understandable fashion
• Design and write functional, maintainable code
• Works with Product Owners to provide estimates and assess timelines
• Work with UX Designers to create engaging software experiences
• Participate in all agile ceremonies, including: planning, pointing, demos, and retros
• Enforce industry and company best practices within your team
• Prioritize unit tests, both manual and automated, to ensure the highest code quality

Senior Software Developer

• Develop and build relationships with healthcare professionals, finding employment through permanent staffing, while providing exceptional customer service.
• Prospect candidates at high-volume through cold calling, texting, web postings, job boards, referrals, social networking, sourcing, internal CRM searches, and inbound & outbound communication.
• Build a book of business from scratch and manage a robust pipeline of candidates at various stages of the sales cycle.
• Conduct phone screens and interviews, review the applicant’s work information, negotiate compensation, and determine potential matches with open job orders or future employment opportunities.
• Ensure all pre-hire qualifications are met and properly documented in ATS system, before proceeding to a facility interview.
• Work daily with various client-facing teams to match and present qualified clinicians for placement in our current job openings.
• Serve as the primary point of contact for clinicians through successful placement.
• Deliver exceptional customer service that meets or exceeds corporate customer service score goals.
• Contribute to a positive and healthy team culture and maintain a solution-minded and can-do attitude.

Recruiter – Direct Hire

Manager

• Overseeing the Software Development Life Cycle (SDLC) process across all development teams
• Ensuring that teams are building products which address intricate business needs
• Systematically gathering insights and tracking performance metrics
• Supporting accurate capacity planning, reliable Level of Effort (LOE) assessments, and on-time delivery of high-quality products
• Collaborating closely with management to monitor and report delivery metrics

Manager, Product Delivery

Solutions Engineer

• Configures and maintains solutions for business partners
• Works with delivery teams within the technical and product organization to design, develop and deliver system enhancements and fixes for the business
• Work with product managers to identify requirements and testing approaches for work items
• Ensures work items are delivered on time
• Proactive awareness of systems or platform issues and changes; manages impact on systems
• Participates in the deployment of system updates
• Supports the dev-ops processes and solution delivery process within Tech; participates in continuous improvement
• Subject matter expert in platform and systems through research, prototyping, and proactive understanding of platform lifecycle
• Documents key processes for development and delivery of system updates
• Works in conjunction with developers on integrated solutions for the business
• Performs break-fix activities for systems
• Follows incident management process to ensure timely resolution of support tickets
• Follows change management process to make changes to the production environment in a safe and controlled manner
• Partners with product owners to understand business processes and how IT enables them
• Primary point of contact with system vendors when appropriate
• Manages tickets with vendors and ensures timely resolution of issues
• Performs ongoing administration and maintenance of systems to keep them high performing and up to date
• Maintains multiple environments and/or versions of systems

Solutions Engineer II, MS Dynamics CE

Human Resources

• Lead and develop a team of HR Generalists and Sr. HR Generalists by providing direction for all employee relations and performance management activities and initiatives.
• Partner with HR Operations leadership on training and guidance for company talent rhythm and performance management activities such as goal setting and the annual review process.
• Partner with leaders across the organization on performance management activities including Improvement Action Plans of large size and complexity and as a point of escalation for other members of the team.
• Act as a consultant to leaders on employee relations situations, day-to-day coaching, team structure, compensation, and policy interpretation.
• Partner with Clinical team and other Employee Relations team members to advise on escalated investigations related to traveler concerns, complaints, and terminations.
• Facilitate Stay Interviews as needed and partner with HR Operations team to share feedback with leaders.
• Partner with HR Operations team on employee exits including exit surveys and interviews, company communication, and partnership with IT and Facilities on equipment, systems, and access.
• Partner with HR Operations team on retention reporting and communication of exit themes to leaders within business unit.
• Partner with leaders across the organization to review and analyze feedback and create action plans based on Manager Effectiveness and Engagement surveys.
• Assist with updating job descriptions as needed.
• Facilitate employee changes such as transfers and promotions as needed.
• Assist with other HR programs, policies, and processes as necessary.
• Oversee immigration and visa sponsorship processes.
• Maintain and apply knowledge of relevant employment laws and best practices.

Manager, Employee Relations

• Work directly with customers to understand their needs and convey those needs to other team members in an understandable fashion
• Design and write functional, maintainable code
• Work with Product Owners to provide estimates and assess timelines
• Work with UX Designers to create engaging software experiences
• Be a committed agile teammate who pitches in to help the team reach their goals
• Participate in all agile ceremonies, including: planning, pointing, demos, and retros
• Enforce industry and company best practices within your team
• Prioritize unit tests, both manual and automated, to ensure the highest code quality
• Responsible for timely and thorough code reviews
• Responsible for documenting all programs to the required company standard
• Continually learn and stay up-to-date with the ever-changing technical landscape
• Mentor other team members on new technologies and practices
• Own the delivery pipeline using CI/CD best practices
• Create and support products ranging from Dynamics-based CRM to custom web portals and mobile apps using the Microsoft .NET stack and Azure

Business Analyst

• Technical leader who manages a team and leads with a servant leadership philosophy
• Lead execution of key data governance processes including intake and prioritization process, critical data asset identification, data cataloging, and monitoring
• Lead efforts to implement and maintain master data across the enterprise
• Lead and drive the data governance and management community outreach, evangelism, and training across the Analytics CoE and enterprise
• Acts as a servant leader who guides the team to reach their goals
• Plan capacity at a team level and coordinate cross team dependencies
• Provide input into team and organization budget and work with Product Owners/ Program Manager to prioritize and estimate effort
• Prioritize testing within the team to ensure high level of data and analytics quality
• Participate in identifying new capabilities and new design patterns and architectural design discussions
• Lead team on gathering requirements for data governance initiatives and partner with business data stewards
• Design and develop agile solutions to measure data quality and data governance effectiveness and present to stakeholders
• Identify, assess, monitor, document, and communicate potential quality issues in data
• Mentor less experienced Data Governance Analysts and be a subject matter expert in data governance and data management
• Facilitate definition of business KPIs and act as change agent to improve business and IT processes

Lead Enterprise Data Management Analyst

This Recruitment Sales Manager’s role and responsibility will be to manage a team of Recruiters.
The Recruitment Sales Manager will be expected to be supportive of the company culture and uphold our company values, by setting an example for their sales team members and our company.
The most important attribute of a Recruitment Sales Manager is to lead by example in all facets of their position.
They will set the tone of the sales floor and teams with their actions and push to drive sales to help the company and its team members reach their overall goals.
This position is required to be in Cincinnati, OH.
Responsibilities
Be an example for our people by demonstrating Medical Solutions’ Core Values in everything you do
Be a positive, energetic leader on the sales floor that drives success for their team
Maintain core values at all times
Bi-weekly 1 on 1’s to assist in growing their salespeople’s headcount/revenue numbers consistently to help them reach their personal and professional goals
Communicate, push and hold their teams accountable to reaching their monthly team and individual pop goals
Hold their teams accountable to making the most of their 8 hours of work each day
Organizing and coordinating morning huddles
Create individual performance strategies
Call monitoring and coaching
Individual coaching & training
Problem solving. Serve and help their team daily
Implementing new policies, procedures, trainings
Motivating through recognition programs and incentives
Recognize best practices and successes
Leading and assisting with Inter-departmental communication (Quick Starts, etc.)
Review and coach the right behaviors off metric numbers provided in reports
Monitor and assist with Missing paperwork
Monitor and assist with a consistent plan for retention
Follow up and hold their team members accountable to the Wow Plan
Drive the team to compete on efforts, production and teamwork daily
Push for great communication between Recruiter’s and client side, along with other departments
Review Commission Reports with individual team members consistently
Coordinate roundtable discussions for ongoing team training
Provide opinions/feedback to Management team in bi-weekly meetings
Keep team focused and motivated!

Recruitment Manager

Business Intelligence Developer

• Architect, design, and deliver scalable BI solutions using Power BI, Fabric, and Databricks to meet business needs.
• Develop and optimize semantic models, DAX measures, and dataflows for performance and maintainability.
• Implement data lakehouse patterns leveraging Microsoft Fabric OneLake and Databricks Delta Lake.
• Collaborate with data engineering teams to design ETL/ELT pipelines using Databricks and Fabric Data Factory for ingestion, transformation, and enrichment.
• Ensure data quality, consistency, and governance through robust data modeling and validation practices.
• Lead efforts to optimize query performance, dataset refresh times, and Power BI report responsiveness.
• Establish BI development standards, governance policies, and best practices for enterprise BI solutions.
• Partner with business stakeholders, product owners, and analysts to translate complex requirements into actionable BI deliverables.
• Mentor BI developers and analysts, fostering knowledge sharing and technical growth.
• Serve as the subject matter expert on Power BI Premium, Fabric Workspaces, Databricks SQL, and Lakehouse architecture.

Principal Business Intelligence Engineer

Primary technical and functional expert on Dynamics CRM and other system platforms
Focus on strategy and tactical design and delivery of enhancements and fixes
Build strong relationships with Product Owners and delivery teams within IT
Configures and maintains solutions for business partners
Design, develop and deliver system enhancements and fixes
Identify requirements and testing approaches with product managers
Ensure work items are delivered on time
Proactively manage platform issues and changes
Participate in deployment of system updates
Support dev-ops and continuous improvement processes
Subject matter expert through research and prototyping
Document key processes for development and delivery
Work with developers on integrated solutions
Perform break-fix activities and follow incident/change management processes
Partner with product owners and manage vendor relationships
Ongoing administration and maintenance of systems
Maintains multiple environments and/or versions of systems

Manager, Recruitment

Client Success Manager

Billing Specialist

Associate General Counsel

Senior Software Developer

Recruiter – Direct Hire

Manager, Product Delivery

Solutions Engineer II, MS Dynamics CE

Manager, Employee Relations

Senior Software Developer

Lead Enterprise Data Management Analyst

Recruitment Manager

Principal Business Intelligence Engineer

Senior Solutions Engineer, Microsoft Dynamics CE