Medical Solutions

Collections

• Manage the timely recovery of outstanding invoices due
• Make regular collection contact on all past due accounts
• Initiate and orchestrate resolutions, implementing prevention of additional discrepancies when possible
• Document affiliate, vendor, and facility correspondence within the system as a historical record
• Communicate timely and professionally
• Prioritize work tasks ensuring detail, being organized, and showing efficiency

Collections Analyst

Manager

• Lead and manage two scrum teams of software engineers, providing coaching, mentorship, and career development
• Partner with Product and Design to define roadmap priorities, scope, and delivery timelines
• Drive the technical direction for products and ensure adherence to engineering best practices and coding standards
• Foster a collaborative environment that emphasizes accountability, learning, and continuous improvement
• Guide teams through all phases of the SDLC—from planning and estimation through implementation, release, and post-launch support
• Monitor and analyze key delivery metrics (velocity, throughput, quality) to inform team improvements
• Ensure adherence to enterprise release processes, security standards, and compliance requirements
• Promote knowledge sharing and cross-team collaboration to improve alignment and reduce delivery risks
• Partner with leadership on capacity planning, staffing, and long-term team health and scalability
• Identify and address delivery risks, technical blockers, and performance concerns proactively
• Collaborate with architecture and DevOps to maintain scalable, secure, and high-performing systems

Manager, Product Delivery

Solutions Engineer

• Be an example for people in exhibiting Medical Solutions core values every day
• Develop, maintain, and support applications that serve our external customers
• Drive all aspects of product design including performance, scalability, security, etc.
• Own the DevOps implementation and including CI/CD pipelines
• Own the development, maintenance and enforcement of enterprise standards around development practices, processes and tools
• Build out proofs of concept in order to 'fail fast' on complex projects
• Stay current with the approved enterprise technology stack
• Assist in building technical roadmaps
• Lead architectural design discussions with the development team
• Collaborate with Enterprise Architecture to ensure solutions align with current needs and future objectives
• Assist Principal and Lead Developers in problem management and root cause analysis when needed
• Establish and maintain coding standards, source control, scalability, testing processes, etc.
• Participate in identifying new technologies and new design patterns
• Work with Product Managers and Delivery Managers to prioritize and estimate effort for new features
• Identify and communicate cross team dependencies when designing solutions
• Work with cross-functional resources such as UX Designers, DBAs, Infrastructure, etc.
• Serve as a technical subject matter expert
• Document applications and processes
• Prioritize unit testing within the team to ensure a high level of code coverage and quality
• Has a strong understanding of the specific business processes the team supports
• Act as a servant leader who guides the team to reach their goals
• Participate in scrum ceremonies as needed and provide guidance for SDLC activities
• Deliver tasks on time and efficiently
• Work with external vendors to ensure deliverables meet company needs and standards

Senior Solutions Architect

Recruitment

• Consistently meets and/or exceeds sales goals by driving new placements and retention of clinicians on assignment
• Actively prospects, pre-screens and activates candidate leads through cold calling, email and text blasting
• Identifies relevant open job opportunities that match the candidate’s specialty experience and professional interests
• Understands clinician job requirements
• Creates compelling candidate profiles for submission to hiring managers
• Follows up daily on active candidate submissions and collaborates with account managers to ensure candidates move rapidly through the hiring process
• Ensures interviews are scheduled and works with account managers to solicit assignment and extension offers on behalf of candidates
• Able to pre-close and close offers with candidates to drive offer acceptance
• Maintains strong rapport with clinicians on assignment to ensure a positive experience and actively drives assignment extensions and rebooking of clinicians at other facilities
• Assists in resolving service or credentialing issues that may arise
• Accurately enters all candidate and placement activity into the Host Healthcare database

Senior Recruiter

• Consistently meets and/or exceeds sales goals by driving new placements and retention of clinicians on assignment.
• Actively prospects, pre-screens and activates candidate leads through cold calling, email and text blasting.
• Identifies relevant open job opportunities that match the candidate’s specialty experience and professional interests.
• Understands clinician job requirements.
• Creates compelling candidate profiles for submission to hiring managers.
• Follows up daily on active candidate submissions and collaborates with account managers to ensure candidates move rapidly through the hiring process.
• Ensures interviews are scheduled and works with account managers to solicit assignment and extension offers on behalf of candidates.
• Able to pre-close and close offers with candidates to drive offer acceptance.
• Maintains strong rapport with clinicians on assignment to ensure a positive experience and actively drives assignment extensions and rebooking of clinicians at other facilities.
• Assists in resolving service or credentialing issues that may arise.
• Accurately enters all candidate and placement activity into the Host Healthcare database.

Paralegal

• Correspond with potential clients during the intake process
• Maintain regular communication with existing clients for active cases
• Primary work is with EB-3, H1B, OPT, TN, F1 and F2 visas
• Prepare immigration petitions and responses to Requests for Evidence, Motions to Reconsider, Responses to Notices of Intent to Deny;
• Oversee and lead various projects and deadlines
• Maybe required to research unique legal issues by identifying applicable statutes and judicial decisions

Payroll

• Timely and accurately compile, record, and process manual and electronic timesheets along with facility timekeeping reports weekly.
• Review hours and pay data and detect and reconcile payroll timesheet discrepancies.
• Correspond via text, email, and telephone with clinicians regarding payroll issues.
• Research payroll questions/issues while seeking to understand the root causes and communicating recommendations for process improvement.
• Follow policies and procedures to maintain payroll compliance laws.
• Maintain clinician confidence and protect payroll data by keeping information confidential.

Payroll Specialist

• Perform various tax audits to ensure resident and work location taxes are set up appropriately in our payroll processing system
• Perform various compliance audits and calculations to confirm adherence to all Federal, State, and Local requirements.
• Review payroll compliance questions by responding or referring to the Internal Tax team
• Perform new hire or rehire audits for every Clinician, ensuring they are set up with everything needed to properly compensate them.
• Assist with payroll processing through report creation and creation of CSV imports, such as gift cards.
• Responsible for garnishment administration and reporting
• Work location creation and administration
• Ability to process weekly payroll, including any off-cycle payrolls as needed.
• Other duties as assigned

Payroll Compliance Specialist

• Manage, coach, and develop a team of direct reports
• Possess a strong working knowledge of Traveler Payroll and the various compliance and audit needs, including garnishments and reporting.
• Develop a strong working knowledge of UKG and be available to help troubleshoot software issues and escalate to UKG as needed
• Help answer payroll compliance questions regarding tax issues, with knowledge of when to collaborate with our internal tax team
• Maintain strong communication and collaboration with other Payroll Team Leads
• Assist with the implementation of new and existing projects or systems
• Train new team members and maintain documentation of the Payroll Compliance processes
• Oversee assignment of daily tasks to ensure payroll timelines are met
• Provide coaching to direct reports through one-on-one meetings, complete and present annual performance reviews
• Other duties as assigned

Collections Analyst

Manager, Product Delivery

Senior Solutions Architect

Senior Recruiter

Senior Recruiter

Paralegal

Payroll Specialist

Payroll Compliance Specialist

Team Lead – Payroll Compliance