Medical Solutions

Manager

• Act as a clinical resource for employees, clients, and internal stakeholders.
• Develop comprehensive clinical resources and educational materials for both internal staff and external customers.
• Lead policy creation, updating, and educational initiatives to ensure best practices.
• Assist with regulatory and compliance activities, including Joint Commission readiness support.
• Provide direct support to travelers regarding clinical performance issues, incident follow-up, and contract-related concerns.
• Collaborate with internal teams and external stakeholders to optimize clinical operations.

Clinical Manager – Part-Time

• Lead initiatives that impact patient care quality while supporting the professional growth of the clinical team;
• Act as a clinical resource for employees, clients, and internal stakeholders;
• Oversee Board of Nursing compliance and manage related processes and reporting;
• Collaborate with internal teams and external stakeholders to optimize clinical operations;

Clinical Manager

Customer Success Manager

• Provide excellent Client support and be the Voice of the Customer to internal stakeholders.
• Support all client relationships with RAM and participate regularly in client meetings.
• Manage and instill confidence in key client partnerships through effective communication and issue resolution.
• Support collection of required documentation with clients for onboarding, legal and recruitment efforts of new and current clients.
• Show excellent proficiency in the both ATS for reporting and analytics using Excel.
• Continuous updating of ATS system and resources.
• Generating monthly client reports developed/ sent per regular cadence.
• Create new reporting that drives Client Success and Regional Growth.
• Troubleshoot client issues, analyze data, and provide quick resolution.
• Assist with quality assurance, audit of ATS/client reports, identify project improvement ideas, and lead projects that deliver value internally or externally.
• Be the primary face of the WWHS team to the Client and that owns the relationship from onboarding, recruitment, immigration, to arrival for small to medium Clients.

Client Success Manager

Recruitment

• Develop and build relationships with healthcare professionals
• Meet or exceed expectations on effort and activity metrics
• Prospect candidates at high-volume through multiple channels
• Build a book of business and manage a robust pipeline of candidates
• Conduct phone screens and interviews
• Verify background information and ensure pre-hire qualifications are met
• Work with various client-facing teams to match clinicians
• Partner with onboarding team for placement

Healthcare Sales Recruiter

• Act as a clinical resource for employees, clients, and internal stakeholders
• Develop comprehensive clinical resources and educational materials for both internal staff and external customers
• Participate in training and educational initiatives as needed
• Lead policy creation, updating, and educational initiatives to ensure best practices
• Contribute to team initiatives related to data review, process improvement, and reporting
• Utilize informatics tools and methodologies to streamline workflows and improve quality outcomes
• Assist with regulatory and compliance activities
• Oversee Board of Nursing compliance
• Manage clinical concerns and escalations related to traveling clinicians
• Partner with hospital clients to facilitate and manage performance improvement plans for travelers
• Collaborate with internal teams and external stakeholders to optimize clinical operations
• Travel as needed for client visits to strengthen partnerships and support business development
• Contribute to monthly newsletters and communication initiatives for healthcare travelers
• Develop and implement policies regulating clinical competency, evaluation, and training of clinical staff

Clinical Manager, Temp

Product Designer

• Design user-centered solutions for web and mobile applications, from concept through implementation
• Translate product requirements into wireframes, prototypes, and polished UI designs
• Balance visual design, interaction design, and usability to deliver clear, functional, and accessible experiences
• Contribute to and follow established design systems and accessibility standards
• Partner with product and development teams to understand requirements, align on outcomes, and ensure implementation fidelity
• Actively participate in design critiques, giving and receiving feedback to continuously improve the work
• Work with stakeholders to gather feedback and iterate on solutions throughout the product lifecycle
• Contribute to UX research efforts by assisting with usability testing, synthesizing findings, and applying insights to your designs
• Collaborate within Figma and other tools to ensure design files are dev-ready and annotated clearly
• Begin to identify areas for process improvement and efficiency within your workstream
• Demonstrate curiosity and initiative by learning from senior designers and asking thoughtful questions

UX II Product Designer

• Develop and build relationships with healthcare professionals
• Meet or exceed expectations on effort and activity metrics
• Prospect candidates at high-volume through various channels
• Build a book of business from scratch and manage a robust pipeline of candidates
• Conduct phone screens and interviews, negotiate compensation
• Verify background information including work references, educational degree(s)
• Ensure all pre-hire qualifications are met and properly documented
• Work daily with various client-facing teams
• Serve as the primary point of contact for clinicians
• Build relationships with co-workers and supervisors
• Prioritize job duties and organize work responsibilities efficiently
• Deliver exceptional customer service
• Contribute to a positive and healthy team culture

Recruiter – Direct Hire

• Design user-centered solutions for web and mobile applications, from concept through implementation.
• Translate product requirements into wireframes, prototypes, and polished UI designs.
• Balance visual design, interaction design, and usability to deliver clear, functional, and accessible experiences.
• Contribute to and follow established design systems and accessibility standards.
• Partner with product and development teams to understand requirements, align on outcomes, and ensure implementation fidelity.
• Actively participate in design critiques, giving and receiving feedback to continuously improve the work.
• Work with stakeholders to gather feedback and iterate on solutions throughout the product lifecycle.
• Contribute to UX research efforts by assisting with usability testing, synthesizing findings, and applying insights to your designs.

UI/UX Designer II

• Develop and build relationships with healthcare professionals, finding employment through temporary and permanent staffing
• Meet or exceed expectations on effort and activity metrics and achieve monthly sales goals, as set by leadership
• Prospect candidates at high-volume through cold calling, texting, web postings, job boards, referrals, social networking, and inbound communication
• Build a book of business from scratch and manage a robust pipeline of candidates at various stages of the sales cycle
• Conduct phone screens and interviews, review the applicant’s work information, negotiate compensation, and determine potential matches with open job orders or future employment opportunities
• Verify background information including work references, educational degree(s), drug screen, and other employment verifications required by the company or client, compliant with quality assurance guidelines
• Ensure all pre-hire qualifications are met and skill sheets are properly documented in CRM system, before proceeding to a facility interview
• Work daily with various client-facing teams to match and present qualified clinicians for placement in our current job openings
• Partner with onboarding team for all aspects of the employee/client assignment/placement
• Serve as the primary point of contact for clinicians, aiming to retain candidates through contract extensions and reassignments
• Build relationships with co-workers and supervisors by helping others, offering assistance, supporting what’s best for the team/department, and resolving issues effectively and professionally
• Prioritize job duties and organize work responsibilities efficiently by planning and time-blocking
• Deliver exceptional customer service that meets or exceeds corporate customer service score goals
• Contribute to a positive and healthy team culture and maintain a solution-minded and can-do attitude
• Portray the company’s mission and value statements in all business conversations, transactions, and decisions.

Healthcare Sales Recruiter – Post-Acute

• Responsible for achieving goals as set forth by the business
• Utilize tools such as Power BI, BetterWorks, and Excel to track, analyze, and report on key recruiting metrics and KPIs
• Monitor individual and team performance against goals and productivity benchmarks
• Address performance gaps through targeted coaching and development plans
• Lead, coach, and develop a team of recruiters (typically 12–17 team members)
• Set clear performance expectations aligned to company standards and business goals
• Conduct regular one-on-ones, performance reviews, and ongoing feedback conversations
• Foster a collaborative, results-driven team culture grounded in accountability and growth
• Support individual career development by identifying strengths, skill gaps, and development opportunities
• Partner with Talent Acquisition to support recruiter hiring, referrals, and selection

Recruitment Manager

Account Manager

• Be the primary face of WWHS for assigned client accounts, managing relationships across all stages of the service lifecycle (onboarding, recruitment, immigration, and arrival).
• Lead monthly client meetings and weekly status calls, responding promptly and professionally to all client requests.
• Develop and maintain strong, trust-based relationships with key stakeholders, including C-suite executives.
• Plan and lead on-site client visits, including agenda development and presenting to executive leadership.
• Drive S&OP planning by forecasting needs and securing re-orders in alignment with client hiring goals.
• Ensure proactive communication across all internal departments for seamless client execution.
• Monitor and report on key account metrics to track performance, growth, and service quality.
• Identify client needs, pain points, risks, and experience challenges, and lead resolution efforts internally.
• Document all client interactions and updates using CRM systems to ensure full transparency and continuity.
• Identify and attend relevant business development (BD) events to generate new client leads.
• Follow up with leads using the approved lead management process and CRM documentation.
• Build strategic relationships with new and prospective clients, including executive-level engagement.
• Own targets for new business growth and portfolio expansion within your territory.
• Prioritize high-value accounts and direct resources accordingly to ensure maximum ROI.
• Drive visibility and engagement with potential clients via LinkedIn and other channels.
• Partner with internal teams to troubleshoot and resolve client-related issues quickly and effectively.
• Document risks, issues, and action items to support business operations and project management.
• Keep business leaders informed of client updates, risks, and opportunities.
• Contribute proactively to strategy discussions by sharing market trends, client feedback, and process improvement ideas.
• Champion process rigor and continuous improvement, both internally and externally.
• Take ownership of assigned tasks, drive completion, and maintain accountability across timelines.
• Coordinate project-related efforts involving client-facing deliverables or internal operations.

Regional Account Manager

DevOps Engineer

• Create and maintain comprehensive documentation for application configurations, processes and procedures to ensure timely deployments, smooth operations, and quick resolution to potential issues.
• Monitor, maintain, update, and optimize Azure environment
• Partner with cross-functional resources such as Dev Teams, DBAs, Infrastructure, etc. to ensure quick and error free software releases as well as minimizing overhead during the release process.
• Serves as a technical subject matter expert and a point of contact for assistance in the software release process as well as building out the infrastructure the software will reside in.
• Delivers tasks on time and efficiently
• Assists in implementation of DevOps practices including CI/CD pipelines helping build and maintain automation processes to deploy releases with minimal user input.
• Troubleshoots code deployment issue helping determine root cause and assisting in the mitigation of these issues
• Work with cross-functional resources such as UX Designers, DBAs, Infrastructure, etc.
• Participates in on-call rotation and production support to assist in after hour deployments, major incidents, and other scheduled or non-scheduled activities that may take place outside of scheduled working hours.

DevOps Engineer II

• Consistently meets and/or exceeds sales goals by driving new placements and retention of clinicians on assignment.
• Actively prospects, pre-screens and activates candidate leads through cold calling, email and text blasting.
• Identifies relevant open job opportunities that match the candidate’s specialty experience and professional interests.
• Understands clinician job requirements.
• Creates compelling candidate profiles for submission to hiring managers.
• Follows up daily on active candidate submissions and collaborates with account managers to ensure candidates move rapidly through the hiring process.
• Ensures interviews are scheduled and works with account managers to solicit assignment and extension offers on behalf of candidates.
• Able to pre-close and close offers with candidates to drive offer acceptance.
• Maintains strong rapport with clinicians on assignment to ensure a positive experience and actively drives assignment extensions and rebooking of clinicians at other facilities.
• Assists in resolving service or credentialing issues that may arise.
• Accurately enters all candidate and placement activity into the Host Healthcare database.

Senior Healthcare Sales Recruiter

• Consistently meets and/or exceeds sales goals by driving new placements and retention of clinicians on assignment
• Actively prospects, pre-screens and activates candidate leads through cold calling, email and text blasting
• Identifies relevant open job opportunities that match the candidate’s specialty experience and professional interests
• Understands clinician job requirements
• Creates compelling candidate profiles for submission to hiring managers
• Follows up daily on active candidate submissions and collaborates with account managers to ensure candidates move rapidly through the hiring process
• Ensures interviews are scheduled and works with account managers to solicit assignment and extension offers on behalf of candidates
• Able to pre-close and close offers with candidates to drive offer acceptance
• Maintains strong rapport with clinicians on assignment to ensure a positive experience and actively drives assignment extensions and rebooking of clinicians at other facilities
• Assists in resolving service or credentialing issues that may arise
• Accurately enters all candidate and placement activity into the Host Healthcare database

• Develop and build relationships with healthcare professionals
• Meet or exceed expectations on effort and activity metrics and achieve monthly sales goals
• Prospect candidates at high-volume through cold calling, texting, web postings, job boards, referrals, social networking, and inbound communication
• Build a book of business from scratch and manage a robust pipeline of candidates at various stages of the sales cycle
• Conduct phone screens and interviews, review the applicant’s work information, negotiate compensation, and determine potential matches with open job orders or future employment opportunities
• Verify background information including work references, educational degree(s), drug screen, and other employment verifications required by the company or client, compliant with quality assurance guidelines
• Ensure all pre-hire qualifications are met and skill sheets are properly documented in CRM system, before proceeding to a facility interview
• Work daily with various client-facing teams to match and present qualified clinicians for placement in our current job openings
• Partner with onboarding team for all aspects of the employee/client assignment/placement
• Serve as the primary point of contact for clinicians, with an aim to retain candidates through contract extensions and reassignments
• Build relationships with co-workers and supervisors by helping others, offering assistance, supporting what’s best for the team/department, and resolving issues effectively and professionally
• Prioritize job duties and organize work responsibilities efficiently by planning and time-blocking
• Deliver exceptional customer service that meets or exceeds corporate customer service score goals
• Contribute to a positive and healthy team culture and maintain a solution-minded and can-do attitude
• Portray the company’s mission and value statements in all business conversations, transactions, and decisions