Associate Account Manager

Medical Solutions

Associate Account Manager roles focused on maintaining hospital relationships for Medical Solutions. Involves problem-solving and supporting team members in account management tasks.

Posted 6/27/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Making follow up calls and emails daily to current customers.
Have the ability to build and maintain relationships over the phone.
Creative problem solver who is focused more on the solution vs the challenge in front of them.
Will cover job responsibilities for team members during PTO, FMLA and unforeseen circumstances.
Problem solves any issues with current Hospitals to determine and assist in the best solutions.
Proactively reaching out to team members and managers to help support ongoing projects.
Communicate, understand, and maintain the relationships with our various hospitals.
Covering all areas of needs.
Work daily with team members to understand all job functions to ensure a smooth transition on covering any hospital/facility needs.
Assist Operations staff and team members in accessing, organizing, and sending preemployment paperwork from placed travelers to facilities.
Potential follow up with current facilities prior to, during, and after traveler’s assignment.
Will work with Operations staff and team members to help resolve any issues with travelers (personal or professional).

Requirements

What you’ll need

Experience on the client side strongly preferred
Bachelor’s degree OR 2-3 years of strong customer service and sales experience
Inspiration to succeed and accomplish goals
Well organized and great attention to detail
Willingness to learn with an open mind
Excellent rapport/relationship building skills
Ability to multi-task and re-prioritize throughout the day
Solid technical and computer skills
Track record of career success and/or longevity in other jobs
Must have a persistent attitude
Desire and ability to adhere to Medical Solutions core values and high standard of customer service.

Benefits

Comp & perks

Insurance
Clinician Discount Program
Private Housing
24 Hour Customer Care
Voluntary Benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Customer ServiceSales ExperienceTechnical SkillsProblem SolvingMulti-taskingOrganizational SkillsAttention to Detail

Soft Skills

Relationship BuildingCommunicationTeam CollaborationPersistenceWillingness to Learn

Certifications

Bachelor’s Degree