Lead and mentor a multidisciplinary creative team.
Translate design systems into scalable playbooks for campaigns, lifecycle, product, and membership launches.
Build repeatable creative delivery processes (templates, QA, intake flows) that improve velocity and quality.
Design high-performing experiences across Google Shopping ads, paid banners, digital campaigns, landing pages, email journeys, and websites.
Partner with Growth & Ops to align creative with performance insights and CRO.
Work with Lifecycle to personalize creative across member and caregiver journeys.
Measure and report on creative velocity and campaign performance; establish test-and-learn framework using A/B, multivariate, personalization testing.
Partner with Head of Brand to transform positioning and strategy into performance-ready assets.
Implement QA and feedback loops; own creative pipeline from intake to delivery; collaborate with Marketing Ops to optimize workflows; leverage AI tools to accelerate asset creation.
Requirements
10+ years leading creative teams (agency or in-house), ideally in digital-first, membership, or consumer brands.
Proven track record delivering brand systems into scalable, high-performance campaigns.
Strong grounding in conversion-focused creative (CRO, lifecycle, personalization).
Mastery of Adobe Creative Suite and Figma.
Familiarity with CMS/headless environments (Sanity, Contentful, Builder.io).
Understanding of email, lifecycle, and marketing automation tools (HubSpot, Salesforce Marketing Cloud).
Experience with A/B testing and funnel optimization platforms.
Comfort exploring AI creative tools (Firefly, MidJourney, Runway, etc.) to improve speed and personalization.
Hands-on and collaborative leadership; excellent communicator; confident presenting to executives.