Media Cause

Email Marketing Manager

• Lead the development and evolution of integrated email and SMS strategies that strengthen audience engagement, deepen donor relationships, and drive measurable marketing, fundraising, and advocacy outcomes
• Define best practices for segmentation, automation, testing, and content cadence to ensure every message connects authentically to audience motivations and client goals
• Partner with client strategy and creative teams to translate campaign and fundraising objectives into effective communication journeys—from acquisition and nurturing to conversion and retention
• Ensure messaging and timing across email, SMS, and other owned channels align with clients’ broader marketing and fundraising calendars
• Plan, develop, and oversee and help implement automation workflows and supporter journeys that reflect donor and audience behavior, maximizing lifetime value and engagement
• Continually refine lifecycle strategies based on performance insights and evolving client needs
• Monitor and optimize email deliverability by analyzing key metrics (bounce rates, spam complaints, inbox placement) and proactively addressing issues to maintain high sender reputation across ESPs
• Troubleshoot deliverability issues in collaboration with marketing, IT, and ESPs (Email Service Providers), using tools like Postmaster Tools, Return Path, or Inbox Monitor to diagnose and resolve problems
• Advise on best practices for list hygiene and email strategy, including permission-based marketing, segmentation, cadence, and content quality to reduce risk of spam folder placement or blacklisting
• Build a culture of continuous learning through A/B and multivariate testing, leveraging insights to optimize messaging, creative, and send strategies across email and SMS
• Collaborate with data analytics and strategy teams to translate data into actionable recommendations and insightful reporting
• Guide best practices for email and SMS creative—ensuring accessibility, responsive formatting, personalization, and audience-first storytelling—while collaborating closely with copywriters and designers to enhance engagement and response
• Oversee and help implement the end-to-end production process for email and SMS campaigns, including HTML builds, dynamic content, QA, message throttling, list building, and deployment, as well as landing page production
• Establish systems for consistent, error-free execution, including a robust QA plan, across clients and platforms, leveraging tools including Email on Acid
• Mentor and guide team members across departments in email and SMS strategy, execution, and innovation
• Collaborate with Account, Strategy, Martech, Media, and Creative leaders to advance the agency’s integrated approach and drive channel growth

Associate Director, Email Marketing

Designer

• Media Cause is an award-winning, mission-driven marketing and creative agency that helps nonprofits grow and accelerate their impact.
• We take a people-first approach to developing powerful creative, scalable growth strategies, and targeted communications that connect with individuals across their entire supporter journey: from awareness and recruitment to fundraising and advocacy, and every touchpoint in between.
• As of 2025, Media Cause consists of 50+ full-time employees along with a network of talented consultants.
• We have offices in Washington DC, Atlanta, and San Francisco, as well as many team members who work remotely on a permanent basis.
• Our agency has grown in size every year since our founding, landing on the Inc. 5000 list for the fastest-growing private companies in America three times.
• We have built a strong business, although impact will always be our North Star.
• Summary We're looking for a Junior Designer to support both our internal growth/new business efforts and our client work, creating impact in our community across a wide range of issue areas.
• This role can be located anywhere in the US.
• Your Responsibilities: Design: Create, redesign, or edit digital assets across a variety of platforms. Your primary responsibility will be designing and/or updating layouts for presentation decks. Additionally, this role may work to design social media content, banner ads, emails, landing pages, websites, brand identities/brand guidelines, infographics and iconography. Collaborate: Work with the internal growth team on sales pitches; work with the internal marketing team on marketing efforts, work with the creative and account teams on client work, ensuring all assets clearly communicate objectives, and are completed on time and on budget.
• Support: Take on creative assignments and tasks for internal growth efforts, marketing efforts and client projects as needed, including: creating and updating presentations, typesetting, sourcing photography, graphics and iconography, resizing images, and general digital production.
• Your Qualifications: You have a degree/certificate in new media/digital design, graphic design, or art direction
• You have 3-5 year experience (internships included) in a fast-paced agency environment, and can work quickly to juggle multiple tasks under tight deadlines.

Associate Director, Email Marketing

Jr. Designer