Media Cause

Account Management, Client Success – Multiple Levels

Media Cause

full-time

Posted on:

Location Type: Remote

Location: District of Columbia • Washington • United States

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About the role

  • Lead and grow day-to-day client relationships or support senior account leaders
  • Develop and execute integrated digital strategies across channels
  • Translate client objectives into actionable plans with internal specialists
  • Oversee execution quality, timelines, and outcomes across workstreams
  • Define KPIs, analyze performance, and translate insights into recommendations
  • Manage scopes, staffing plans, budgets, and forecasts (as seniority increases)
  • Identify opportunities for account growth and expanded impact
  • Proactively identify risks and recommend solutions
  • Mentor junior team members as responsibilities grow

Requirements

  • Experience in digital marketing strategy and/or account management
  • Comfort managing multiple initiatives in a fast-paced environment
  • Experience executing a number of marketing specialties including paid media, social, fundraising, content, email, etc
  • Strong communication skills and strategic thinking
  • Familiarity with digital platforms, analytics, CRMs, and fundraising tools
  • A collaborative, solutions-oriented mindset
  • Genuine interest in nonprofit or mission-driven work
  • Approximately 2–18+ years of experience
Benefits
  • Family first work environment with flexible work from home options to accommodate personal obligations
  • Robust health, dental, and vision benefit plans for you and yours
  • 401k & retirement planning
  • Agency-wide profit sharing
  • Unlimited personal time off (with an enforced 3 week minimum every year)
  • 2x/year mental health Fridays to reset and recharge
  • Flexible remote work: We’re open to candidates located anywhere in the US and support work getting done wherever it works best for the employee
  • $200/month health & wellness stipend to strengthen your body and/or mind
  • $1,000/year individual professional development stipend to cover any education/training that you want to pursue to grow in your role (or as a human!)
  • Agency commitment to building and supporting a diverse, equitable, and inclusive agency (and we hold ourselves accountable)
  • Transparent & equitable career growth opportunities: Clear path for advancement and opportunity for anyone to raise their hand for promotion every 6 months
  • The ability to work with genuinely fantastic humans who care deeply about the work we do and each other
  • Yearly donations made to employees nonprofit of choice to celebrate their Media Cause work anniversaries
  • A culture of volunteering and giving back to the communities we work in and to the issues we care about around the world
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital marketing strategyaccount managementpaid mediasocial mediafundraisingcontent marketingemail marketingperformance analysisKPI definitionrisk management
Soft Skills
communication skillsstrategic thinkingcollaborative mindsetsolutions-orientedmentoringclient relationship managementinitiative managementproactive problem solvingorganizational skillsteam leadership