MedBridge Healthcare LLC

Customer Support

• Provide clinical support through a variety of communication platforms including phone, remote computer access systems, and texting platforms
• Provide clinical support to sleep labs according to the preset policies and procedures developed by the area’s medical director
• Assist Physicians with editing report and interpretation templates in our Electronic Medical Record (EMR) systems
• Provide training for the night clinical support staff as needed
• Provide technical support to sleep center staff
• Provide training to client staff, physicians, and Medbridge employees
• Provide support for HST patients, including follow up calls to assure patients receive equipment
• Help to develop clinical operations procedures to improve current standards for diagnostic sleep centers
• Evaluating study data quality for in lab and HST studies
• Score HST, MSLT, MWT, PSG, SPLIT, and PAP studies
• Analyze data that has been acquired during the polysomnographic (sleep) study
• Review and train employees on Lab Retriever functions, sleep software, and scoring processes
• Perform quality assessments on technologist scoring and acquisitions
• Produce comprehensive reports and forward them to the interpreting physician for interpretation
• Comply with applicable laws, regulations, guidelines, and standards regarding safety and infection control issues
• Other clinical duties as required
• Maintain strict confidentiality

Clinical Support Specialist

Account Executive

• Conduct daily outbound calls to both existing and prospective referral sources
• Work through phone systems and gatekeepers to reach physicians and office leadership
• Reintroduce and educate practices on our in home sleep testing solutions
• Follow structured outreach messaging while tailoring conversations appropriately
• Develop and maintain relationships within your assigned geographic territory
• Accurately document activity and manage pipeline in CRM systems
• Represent ISC and MedBridge with professionalism and persistence at all times

Sales Representative

• Make outbound calls daily to historical referral sources and new prospects
• Navigate phone trees and gatekeepers to reach decision makers
• Reintroduce physicians and staff to our in home sleep testing services
• Follow a structured outreach script while personalizing conversations
• Build and manage relationships within your assigned territory
• Track activity and pipeline consistently in CRM tools
• Represent ISC and MedBridge with professionalism and persistence

Clinical Support Specialist

Sales Representative

Sales Representative – Midwest Region