Billing Specialist

MedBridge Healthcare LLC

Billing Specialist managing internal workflows and digital systems for telemedicine clinic. Performing administrative tasks and insurance billing in a remote environment.

Posted 5/27/2026full-timeRemote • Missouri • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Manage and maintain provider schedules and virtual appointment templates.
Monitor and update internal systems, documentation, and digital workflows to ensure operational accuracy.
Coordinate onboarding logistics for new staff, including system access, credentialing documentation collection, and internal setup tasks.
Track and follow up on administrative deadlines, credentialing timelines, vendor tasks, and recurring operational processes.
Ensure all incoming work is processed within specified SLAs and follows Sanusom’s workflow including entry into all shared trackers in Teams, EHR, Sanusom Portal, CallShaper, etc.
Perform insurance eligibility checks and verify patient coverage using payer portals or clearinghouses.
Accurately input and update patient insurance and demographic information in the shared trackers, EHR, Sanusom Portal, etc.
Prepare daily/weekly/monthly billing batches and ensure accurate coding and charge capture data is passed to billing partners or internal billers.
Assist in monitoring denied claims or rejections by coordinating with billing vendors or RCM teams for follow-up.
Maintain payer records and documentation needed for audits or payer communication.
Manage user permissions and internal system configurations across clinic tools (EHR, scheduling, telehealth platforms, etc.).
Support platform troubleshooting and coordinate with internal/external tech support for escalations.
Document internal SOPs and operational protocols; ensure consistency across workflows.
Act as an internal point of contact for operational questions from clinical or administrative staff.
Support preparation for internal team meetings, generate reports, and track action items or KPIs as assigned.
Coordinate recurring administrative functions (e.g., provider onboarding trackers, insurance renewals, system audits).

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Healthcare Administration, Health Informatics, or a related field (or equivalent experience).
2+ years of experience in healthcare operations, medical administration, or billing/insurance support; telemedicine or virtual/remote work a plus.
Strong understanding of EHR systems, insurance workflows and digital administrative tools.
Detail-oriented and able to manage multiple complex workflows with minimal supervision.
Comfortable working independently in a fully remote, tech-forward environment across time zones with a distributed team.

Benefits

Comp & perks

Home office equipment to be provided includes computer, keyboard, mouse, and monitors.
Must have reliable internet service to avoid interrupted delivery of service.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

EHR systemsinsurance workflowsbillingcodingcredentialingdata entryclaims managementoperational protocolsdigital workflowsreport generation

Soft Skills

detail-orientedindependentorganizationalcommunicationproblem-solvingtime managementcollaborationadaptabilitymultitaskingcustomer service