Director, Product
DaVita Kidney Care
Director, Credentialing
Medallion
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $145,000 per year
Job Level
Lead
About the role
- Oversee and manage day-to-day operational tasks, ensuring alignment with organizational objectives.
- Develop, implement, and enforce operational policies and procedures.
- Provide Credentialing team with the tools and training needed for professional growth and success.
- Collaborate across departments to optimize workflows and ensure seamless operations.
- Resolve day-to-day questions and blockers for your team and escalate priority issues when needed.
- Develop measurable goals and performance metrics to evaluate team and operational success.
- Continuously evaluate resource utilization and suggest improvements for better outcomes.
- Supervise and coordinate activities with offshore teams.
- Identify opportunities for process enhancements and drive efficiency improvements.
- Focused on delivering a successful outcome for our clients and able to adapt workflows to accommodate client requests.
- Establish and uphold quality control measures to ensure exceptional service delivery.
- Collaborate with leadership to align operational initiatives with broader strategic goals.
- Take on additional responsibilities as needed to support the organization’s growth.
- Other duties as assigned
Requirements
- 6+ years of provider credentialing experience, specifically working with NCQA criteria
- 2+ years of experience managing credentialing teams
- Experience working in credentialing software systems
- Computer literacy in Google Suite and Microsoft Office products
- Experience in a client facing role
- Demonstrated ability to manage multiple priorities in a fast-paced environment
- Strong organizational and time management skills
- Attention to detail and a high degree of accuracy in work
- Excellent interpersonal skills and ability to work with and manage a variety of people
Benefits
- equity
- benefits 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
provider credentialingNCQA criteriacredentialing software systemsperformance metricsresource utilizationprocess enhancementsquality control measures
Soft skills
interpersonal skillsorganizational skillstime managementattention to detailadaptabilitycollaborationproblem-solving
