Lead the Process Oversight & Improvement team and direct process improvement initiatives across all areas that impact sales operations
Responsible for the strategic and operational oversight of multiple projects to support business objectives through project planning and analysis of current operations
Direct the execution of process oversight projects utilizing best practice methodologies for all process improvements, including process mapping and process design
Research and develop best practices, policies, procedures, and goals in compliance with internal and external guidelines
Create and maintain dashboards, communications, and strategies to improve effectiveness
Establish strong collaborative relationships with all functional units and their leaders
Serve as lead and advocate on cross functional initiatives related to business and technology improvements
Requirements
A Bachelor’s degree in Business Administration/Healthcare Administration/Business or a related field
Master’s degree preferred
Project Management experience preferred
Typically requires at least 10+ years of relevant experience
3+ years of supervisory/management experience
3+ years of Risk Adjustment experience highly preferred
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process improvementproject planningprocess mappingprocess designdashboard creationdata analysisbest practice methodologiespolicy developmentprocedure developmentstrategic oversight