MECCA Brands

Supply Chain

• Own and prioritise the supply chain technology backlog in Jira
• Gather requirements and manage 3–4 parallel improvement initiatives
• Act as the link between business stakeholders and the third-party development partner
• Support the software development lifecycle end to end, from discovery through hypercare
• Play a key role as the new Distribution Centre comes online
• Manage continuous improvement across warehouse, e-commerce and fulfilment operations
• Shape the technology implementation of the new automated Distribution Centre

Technology Product Owner – Supply Chain

Operations

• Own and optimise clinic technology platforms, including the booking system, VISIA Skin Analysis System and client data processes
• Train teams and troubleshoot technology and process issues
• Lead operational compliance across council permits, medical and clinical requirements, infection control, safety protocols, incident management and audit readiness
• Manage clinic-specific suppliers, consumables, inventory, treatment COGs and clinical equipment maintenance
• Create processes that minimise waste and downtime
• Lead the operational delivery of new brands, technologies and treatments
• Coordinate product and back-bar set-up, systems configuration and compliance documentation
• Act as the operational lead for new MECCA Aesthetica locations
• Build scalable processes and coordinate technology, equipment, regulatory approvals and post-launch support
• Conduct regular clinic visits to provide hands-on support and identify operational improvements
• Partner with the Head of MECCA Aesthetica, Aesthetica Sales Manager and clinic teams

Technology Product Owner – Supply Chain

Operations Lead