Operations Lead

MECCA Brands

MECCA Aesthetica Operations Lead building scalable clinic operations, technology and compliance systems. Supporting MECCA’s advanced skin-treatment and beauty-services expansion across Australia.

Posted 8/7/2026full-timeMelbourne • 🇦🇺 AustraliaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinic operations management, including technology platform optimization, compliance with medical and clinical requirements, and financial acumen for budget management and cost optimization. Proven ability to lead teams, implement new solutions, and enhance operational efficiency through effective project management and process improvement.

Highest-signal resume keywords

Operations ManagementProject ManagementFinancial AcumenCompliance ManagementProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinic Technology ManagementBudget ManagementCOGs TrackingInventory ManagementProcess CreationSystems ConfigurationIncident ManagementAudit ReadinessTreatment COGs ManagementRegulatory Approvals

Soft Skills

Proactive ApproachCollaborative ApproachAttention to DetailTroubleshooting SkillsAccountability

Tools & Technologies

Booking SystemVISIA Skin Analysis System

Industry Keywords

Operational ComplianceInfection ControlSafety ProtocolsClinical Equipment MaintenanceSupplier Management

About the role

Key responsibilities & impact

Own and optimise clinic technology platforms, including the booking system, VISIA Skin Analysis System and client data processes
Train teams and troubleshoot technology and process issues
Lead operational compliance across council permits, medical and clinical requirements, infection control, safety protocols, incident management and audit readiness
Manage clinic-specific suppliers, consumables, inventory, treatment COGs and clinical equipment maintenance
Create processes that minimise waste and downtime
Lead the operational delivery of new brands, technologies and treatments
Coordinate product and back-bar set-up, systems configuration and compliance documentation
Act as the operational lead for new MECCA Aesthetica locations
Build scalable processes and coordinate technology, equipment, regulatory approvals and post-launch support
Conduct regular clinic visits to provide hands-on support and identify operational improvements
Partner with the Head of MECCA Aesthetica, Aesthetica Sales Manager and clinic teams

Requirements

What you’ll need

5+ years’ operations management experience, preferably within a clinic
Demonstrated experience managing multiple systems and processes
Experience implementing new solutions and optimising existing ways of working
Strong project management skills
Ability to coordinate multiple workstreams and deliver to deadlines
Financial acumen, including budget management, COGs tracking and cost optimisation
Proactive, accountable and collaborative approach
Strong attention to detail
Ability to calmly troubleshoot operational challenges

Benefits

Comp & perks

Professional development programs and first-class digitised learning offering
Health and well-being initiatives
Reward and recognition programs
Access to bonus and incentive programs
Access to quarterly product allowance
Generous discount for the employee and immediate family
Generous product allowance, subject to company policy