MDD Forensic Accountants

Apprentice Operations and Support Services Coordinator

MDD Forensic Accountants

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Entry Level

Tech Stack

Swift

About the role

  • Support the processing and tracking of workbook/study guide orders for Davies and third parties' learners, ensuring timely delivery.
  • Maintain accurate records of orders, distribution and queries.
  • Respond to queries from colleagues regarding workbook ordering.
  • Build relationships internally with our Delivery Teams to ensure maximum collaboration.
  • Assist with the preparation and processing of invoices.
  • Support the management of the workshops inbox, responding to queries and scheduling learners as required.
  • Compile, analyse and present data reports as required.
  • Support the management of the Operations/Support inbox, responding and actioning queries as required.
  • Support the onboarding of apprentices, building relationships with the Client Success team to ensure a swift and compliant onboarding process
  • Represent and promote Davies Professional Education at external events and meetings.
  • Maintain learner and Davies Professional Education data in line with policies and procedures.
  • Comply with and implement relevant health, safety, security and welfare processes as required by Davies Professional Education or Davies Group procedures.

Requirements

  • Understanding of vocational qualifications including Apprenticeships
  • Experience of working both within a team and independently
  • Self-motivated, enthusiastic with the ability to work using own initiative
  • Good analytical abilities and able to be decisive
  • Excellent written, verbal and presentation skills
  • Excellent customer service, administrative and organisational abilities
  • Excellent IT skills, including all Microsoft office packages
  • Ability to analyse Data and create reports using formulas on Excel
  • Ability to maintain discretion and confidentiality at all times
  • Ability to work remotely and self-motivate time management
Benefits
  • Reward platform – discounts for over 800 retailers
  • 25 days holiday (rising with service)
  • Well-being centre
  • Recognition programme
  • Paid fertility appointments
  • Fostering friendly employer
  • Pension - matched contribution at 5%
  • Life Assurance (4 x basic salary)
  • Development, training, and professional qualification
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreport creationExcel formulasadministrative skillscustomer serviceorder processinginvoice processingrecord maintenanceworkbook orderingonboarding processes
Soft Skills
self-motivatedenthusiasticinitiativeanalytical abilitiesdecisivenesswritten communicationverbal communicationpresentation skillsorganizational abilitiesdiscretion