Program Manager
NextGen Healthcare
Senior Product Analyst
McKesson
full-time
Posted on:
Origin: • 🇺🇸 United States • Tennessee
Visit company websiteJob Level
Senior
About the role
- Identify product and process gaps; lead enhancement efforts focused on the Financial and Clinical Research aspects of the business
- Collaborate with business owners to determine technology needs and translate those needs into system requirements and design specifications
- Work with IT leadership in the preparation of system development artifacts such as requirements, analysis, process flow and design system documentation including user guides and system administration procedures for portal and workflow applications
- Assist in the creation of standardized programmatic reports for the enterprise
- Work closely with enterprise and site users to ensure software usage optimization
- Identify opportunities to streamline operations and enhance service delivery
- Provide tier 2 customer support to the end users
- Take ownership of responsibilities, working individually or with teams to accomplish goals
- Multitask across tasks and prioritize with management
- Ensure project dates and product deliverables are met
Requirements
- 5+ years of experience in product, Scrum or Agile; strong preferred
- Experience on challenging projects with proven delivery track record
- Advanced subject matter experience of a service line application
- Background in fast-paced environments; knowledge of business process improvement, workflows, and data modeling (21 CFR Part 11 preferred)
- Ability to translate business needs into system requirements and design specifications
- Strong communication and collaboration with IT leadership and cross-functional teams
