McDonald Automotive

Administration

• Books warranty repair orders and submits claims of manufacturer warranty.
• Maintains receivables schedules; processes service contract claims submissions and ensures appropriate follow-up.
• Works closely and effectively with teams of technicians, service writers, and supervisors.
• Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts.
• Communicates with Service Advisors to define the scope of a warranty claim.
• Processes all warranty paperwork to ensure proper documentation and to verify criteria.
• Reconciles all warranty receivables and works with the accounting department to obtain payments.

Warranty Administrator