Max Retail

Customer Support

• Provide support to Max Retail customers via phone, email, live chat, etc
• Manage orders and customers on partner channels and on Max Retail’s platform
• Ensure timely resolution of all matters
• Follow up with customers on inventory, orders, and shipments as necessary

Customer Support Associate

Sales

• Develop product-led growth.
• Optimize existing acquisition channels.
• Identify and create new channels.
• Own organic and AI-era discovery.
• Align with existing sales motion.

Customer Support Associate

Fractional Sales Lead