Customer Support Associate

Max Retail

Customer Support Associate supporting Max Retail customers through various communication channels. Managing orders and ensuring a positive customer experience in a fast-paced environment.

Posted 6/20/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Provide support to Max Retail customers via phone, email, live chat, etc
Manage orders and customers on partner channels and on Max Retail’s platform
Ensure timely resolution of all matters
Follow up with customers on inventory, orders, and shipments as necessary

Requirements

What you’ll need

Excellent written and verbal communication skills
Ability to multitask while maintaining attention to detail
Comfort with using multiple systems at once

Benefits

Comp & perks

Health insurance
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

excellent written communicationexcellent verbal communicationmultitaskingattention to detail