Maven AGI

Financial Planning and Analysis

• Pull financial reports to support monthly, quarterly, and annual reporting
• Reconcile actuals vs. budget, investigate variances, and provide clear explanations and strategic recommendations to the finance team
• Assist with the preparation of internal financial dashboards and management reports
• Manage the AP process, including capturing all bills across the business, obtaining department approvals, and scheduling payments
• Maintain vendor records and respond to vendor inquiries
• Ensure all bills are paid accurately and on time, following company policies and controls
• Assist with AR oversight, including invoice preparation and tracking customer payments
• Monitor aging reports and flag overdue accounts to the appropriate stakeholders
• Support follow-up on outstanding invoices when needed
• Own the calculation of sales commission payments based on approved plans and reported performance
• Validate sales data and work with Sales/RevOps to resolve discrepancies
• Prepare clear commission statements for review and approval
• Help maintain proper documentation, controls, and audit trails for all finance activities
• Identify opportunities to streamline and improve financial processes and reporting

Finance Associate

Recruitment

• Own full-cycle recruiting for various roles
• Partner with hiring managers to define role requirements
• Identify and engage top talent through various channels
• Implement structured interview processes
• Manage and optimize the applicant tracking system
• Leverage recruiting metrics and analytics

Senior GTM Recruiter

Product Marketing

• Own Maven’s product positioning and messaging end-to-end, translating complex AI capabilities into clear, differentiated value propositions for enterprise buyers (CCOs, CXOs, IT leaders) and technical evaluators alike.
• Drive go-to-market launches for new products and features: from positioning and launch strategy through cross-functional execution, customer communications, and post-launch measurement.
• Build and maintain a world-class sales enablement library — battlecards, pitch decks, use case frameworks, objection-handling guides, and win/loss analysis — that helps our sales team move faster and win more.
• Partner closely with Product to shape the roadmap, bringing market intelligence, competitive insights, and customer signals into the strategy conversation rather than just reacting to it.
• Define and own Maven’s competitive positioning, tracking the enterprise AI landscape and translating it into materials that sharpen our story and accelerate deal cycles.
• Develop high-impact content that moves buyers: case studies, demos, blog posts, solution briefs, and webinars that demonstrate measurable ROI and build pipeline.
• Own the trust and governance narrative — positioning Maven’s approach to security, reliability, and responsible AI as a competitive advantage for risk-sensitive enterprise buyers.
• Establish and track PMM metrics, product adoption, launch performance, win rates, pipeline influence, etc., and iterate based on what’s working.

Product Marketing Lead

Account Executive

• Own a portfolio of strategic enterprise accounts, from net-new acquisition through expansion
• Run deep discovery to understand customer pain, success metrics, and decision criteria
• Build and manage mutual success plans aligned to executive priorities
• Orchestrate complex sales cycles involving technical evaluations, pilots, security reviews, and procurement
• Partner cross-functionally with Solutions Engineering, Product, Customer Success, and Leadership
• Forecast accurately and maintain disciplined pipeline management
• Act as a trusted advisor to customers, positioning the platform as mission-critical infrastructure

Strategic Account Executive

Customer Support

• Build and maintain trusted relationships with Strategic customers, ensuring they see tangible value from Maven’s platform and AI copilots.
• Lead onboarding engagements that are efficient, data-informed, and customized to complex multi-department enterprise workflows.
• Partner with customers to drive meaningful adoption of our platform, consumption of contracted volumes, identifying opportunities to scale usage and expand into new teams or use cases.
• Act as a strategic advisor on AI best practices, enabling customers to optimize both human and AI-generated responses.
• Collect, analyze, and present product usage and quality data, especially around responses where Maven did not score itself with high quality, to guide continuous improvement.
• Work closely with Solutions/Implementation Engineers, Product Managers, and the Engineering team to ensure customer needs are translated into product outcomes.

Senior Customer Experience Manager – Strategic

Solutions Engineer

• Lead compelling technical demos and proof-of-concept exercises
• Translate customer requirements into tailored solutions
• Engage directly with customers throughout the sales cycle
• Run proof-of-concept engagements as the primary technical resource
• Build clear implementation plans
• Build and modify demo applications using AI-assisted development tools
• Gather insights from customer interactions to inform product development

Senior Solutions Engineer

Security Operations

• Own the security posture of our infrastructure, including Kubernetes clusters: admission control, network policy, runtime threat detection, and workload isolation
• Harden CI/CD pipelines against supply chain threats: SAST/DAST, SBOM generation, signed artifacts, and dependency scanning across a large-scale monorepo
• Design, implement, and maintain security infrastructure across cloud providers (Azure, AWS, GCP) using infrastructure-as-code (Pulumi, Terraform, Helm)
• Build and operate detection and response capabilities (SIEM, audit logging, alerting) and lead incident response end-to-end: from triage to forensics to postmortem
• Support compliance programs (SOC 2, HIPAA, ISO): evidence automation, control mapping, audit readiness, and customer security reviews
• Manage identity, secrets, and access controls across cloud, SaaS, and Kubernetes, enforcing least privilege and short-lived credentials by default
• Address AI-specific risks (model access, prompt injection, data exfiltration) as we expand our agent platform
• Evaluate and adopt new tooling to reduce manual toil and scale security coverage as the company grows

SecOps Engineer

• Own pre-SOW technical validation and production-grade AI agent architectures.
• Guide Forward Deployed Engineers from POC through launch.
• Design reference architectures for multi-channel AI agent systems.
• Turn each strategic deployment into reusable assets.
• Lead architecture reviews, security reviews, and technical deep dives with C-level sponsors.

Principal Solutions Architect

Executive Assistant

• Provide comprehensive administrative support to CEO, CTO, and CRO
• Manage executive calendar, schedule, travel coordination, inbox triage, and expense tracking
• Serve as a gatekeeper and first point of contact for incoming communications
• Facilitate cross-functional communication and coordination between leadership team members
• Manage logistics for events, conferences, and speaking engagements

DevOps Engineer

• Design, implement, and maintain cloud infrastructure (Azure, AWS) using infrastructure-as-code (Pulumi, Bicep, Terraform)
• Own Kubernetes cluster operations: deployments, scaling, monitoring, and incident response
• Build and optimize CI/CD pipelines for a large-scale monorepo
• Implement observability across services (metrics, logging, tracing, alerting)
• Drive reliability practices: SLOs, capacity planning, disaster recovery, and runbook development
• Collaborate with engineering teams to improve developer experience and deployment velocity
• Manage secrets, access controls, and infrastructure security posture
• Evaluate and adopt new tooling to reduce operational toil

Senior DevOps Engineer

• Own the monthly close process end-to-end, managing our outsourced bookkeeping partner to deliver timely, accurate financial statements
• Own revenue recognition under ASC 606 - contract review, performance obligation analysis, deferred revenue, and price allocation for our SaaS contracts
• Oversee Accounts Payable through Ramp, including vendor management, approvals, and spend controls
• Manage Accounts Receivable and collections to ensure healthy cash inflows
• Coordinate payroll and benefits with our HR team and our PEO, including reviewing sales commission calculations before each run
• Maintain and enforce accounting policies and internal controls in QuickBooks Online
• Manage SaaS sales tax and nexus compliance (using third party software), including monitoring economic nexus thresholds as we grow into new states and countries
• Build audit-ready documentation and workpapers to support a future financial statement audit
• Support budgeting, forecasting, and scenario planning in partnership with the CFO
• Manage cash and treasury, including runway modeling and banking relationships
• Track and analyze SaaS metrics (ARR, NRR, GRR, CAC, magic number, burn multiple) and tie them back to the GL
• Prepare materials for monthly investor updates and quarterly board reporting
• Partner with the CFO on ad hoc strategic projects — pricing analysis, unit economics, headcount planning, and fundraising support
• Evaluate, select, and implement finance tools as we scale beyond our current stack (QuickBooks Online, Ramp, PEO)
• Document processes and build the playbook for a finance team that can scale with the company
• Hire and mentor the first members of the accounting team

Senior Finance Manager

IT Support

• Own the IT Platform
• Manage and evolve identity, device management, and SaaS systems
• Ensure systems are reliable, secure, and easy to operate
• Treat IT as a product, not a support function
• Expand Infrastructure-as-Code for IT
• Build and extend our IT IaC system using Pulumi
• Drive toward more declarative:
• user lifecycle
• access management
• policy enforcement
• Integrate with ticketing and approval workflows
• Introduce Agent-Assisted Workflows
• Incorporate MavenAGI and other AI tools into IT operations
• Enable:
• faster triage and resolution
• better decision support
• improved system visibility
• Keep humans in the loop for approvals and critical actions
• Automate High-Volume Work
• Eliminate repetitive helpdesk work through automation
• Build self-service flows for onboarding, access, and common requests
• Improve system design to reduce ticket volume over time
• Own Office Infrastructure
• Operate and improve office networking (WiFi, segmentation, reliability)
• Manage conference room systems (Zoom, Google Meet, AV)
• Diagnose and resolve real-world performance issues
• Drive Security and Compliance
• Enforce access and device policies through:
• Okta
• Jamf Pro
• Ensure systems are auditable and aligned with compliance needs
• Improve Helpdesk Through Systems
• Optimize existing helpdesk processes
• Reduce ticket volume via automation and better system design
• Turn operational data into insights and improvements

Finance Associate

Senior GTM Recruiter

Product Marketing Lead

Strategic Account Executive

Senior Customer Experience Manager – Strategic

Senior Customer Experience Manager – Strategic

Senior Solutions Engineer

SecOps Engineer

Principal Solutions Architect

Executive Assistant

Senior DevOps Engineer

Senior Finance Manager

IT Manager