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Senior Product Manager, Integrations
Maven AGISenior Product Manager overseeing integrations at Maven, an enterprise AI platform focusing on customer support. Responsible for managing integration portfolios and enterprise customer engagement in a hybrid workspace.
Posted 7/16/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesSenior💰 $175,000 - $225,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on integration products, including defining integration requirements and managing enterprise customer relationships. Proficient in technical building blocks such as APIs and webhooks to drive product development and strategy.
Highest-signal resume keywords
Product Management ExperienceIntegration Product DevelopmentREST and GraphQL APIsCustomer Requirement ExtractionEnterprise Customer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Product ManagementIntegration DevelopmentAPI DevelopmentWebhooksOAuthEvent StreamsPRD CreationTechnical Requirement AnalysisEnterprise Scale ImplementationMarketplace Strategy
Soft Skills
Customer EngagementCommunicationStrategic ThinkingProblem SolvingCollaboration
Tools & Technologies
SalesforceHubSpotZendeskServiceNowFreshdeskConfluenceNotionGuruShopifyStripe
Industry Keywords
Integration PlatformsEnterprise CustomersPartner EcosystemMarketplace ListingsP&L Management
Tech Stack
Tools & technologiesGraphQLMavenServiceNow
About the role
Key responsibilities & impact- Define what Maven integrates with, how deep those integrations go, and how we scale the platform
- Own the roadmap, the P&L, and the direct relationships with the enterprise customers
- Lead the underlying integration platform and tooling to ship new integrations faster
- Engage with enterprise customers to understand their stacks and translate that into integration requirements
- Define, test, and implement safe actions inside customer systems at enterprise scale
- Develop partner ecosystem strategy for formal partnerships and marketplace listings
Requirements
What you’ll need- 5-7+ years of product management experience
- You've built and shipped integration products before
- Direct experience with the systems Maven agents touch: CRMs (Salesforce, HubSpot), ticketing (Zendesk, ServiceNow, Freshdesk), knowledge bases (Confluence, Notion, Guru), commerce (Shopify, Stripe), and identity (Okta, Auth0)
- Fluent in the technical building blocks: REST and GraphQL APIs, webhooks, OAuth, rate limits, event streams, and the failure modes that come with each
- You extract requirements from messy customer conversations and turn them into PRDs
Benefits
Comp & perks- Comprehensive benefits
- Equity in a well-funded, high-growth AI company
- Bonus