Director, Product Research – Insights
Match Group
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • United States
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Salary
💰 $200,000 - $225,000 per year
Job Level
About the role
- Define and drive the UX Research strategy aligned to company priorities, focusing the team on the highest-leverage work
- Identify and close the critical knowledge gaps blocking product and business decisions
- Synthesize inputs across research, data, customer feedback, and cultural signals into clear patterns and perspectives
- Shape product and company direction by influencing roadmaps, defining problems, and building conviction on key bets
- Personally lead high-impact, ambiguous research that informs executive decision-making
- Build, mentor, and scale a high-performing team of researchers
- Establish a simple, scalable operating model that enables continuous understanding of users
- Bring the company closer to users through strong storytelling and direct exposure to real customer experiences
Requirements
- Significant experience leading UX Research and influencing senior decision-making in complex product environments
- Strong judgment across qualitative and mixed methods, with the ability to balance depth and speed
- Proven track record of building and developing high-performing research teams
- Ability to synthesize complex and conflicting inputs into clear, actionable direction
- Exceptional communication and influence across product, design, and leadership
- Comfort operating in ambiguity and defining strategy in evolving environments
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UX Researchqualitative methodsmixed methodsdata synthesisstorytelling
Soft Skills
judgmentcommunicationinfluencementoringstrategic thinkingproblem-solvingadaptability