MAT Holdings, Inc.

Technical Trainer

• Assist customer’s commercial sales team with in-the-field support and understanding, including but not limited to braking systems and components
• Develop and maintain relationships with the customer’s commercial sales team to help retain and grow the existing business as well as pursue lost and potential accounts
• Support customer’s commercial sales team by scheduling travel into individual markets
• Perform installer customer visits with accounts and sales managers
• Present technical and non-technical information on brake systems, components, and installations to different audiences
• Conduct technical and non-technical training sessions in various atmospheres
• Problem-solve any customer issues related to the brake system, manufacturer, and industry
• Review industry updates and escalate concerns to internal contacts
• Visit customer store locations and build relationships with teams to discover additional field feedback
• Extensive travel (up to 75%) to various locations across the US
• Attend yearly internal company training with corporate, R&D, and manufacturing sites.

• Conduct technical training sessions at customer regional and national sales meetings and at trade-shows.
• Attend ride-a-longs with customer commercial sales managers to promote and educate their customers on brake pads.
• Present technical information on brake pads to a wide audience (both technical and non-technical).
• Responsible for problem-solving any customer issues relating to brake pad fit and/or function during customer visits.
• Responsible for ongoing relationship building with customers.
• Extensive travel (up to 75%) to various locations across the US.
• Issue weekly reports on customer visits on a timely basis, as well as participate in weekly team conference calls.

• This position is responsible for training the automotive brake pad customers.
• Conduct technical training sessions at customer regional and national sales meetings and at trade-shows.
• Attend ride-a-longs with customer commercial sales managers to promote and educate their customers on brake pads.
• Present technical information on brake pads to a wide audience (both technical and non-technical).
• Audience size can vary from 20 - 100 people.
• Responsible for problem-solving any customer issues relating to brake pad fit and/or function during customer visits.
• Become familiar with the customer's commercial sales programs and promotions.
• Responsible for ongoing relationship building with customers.
• Extensive travel (up to 75%) to various locations across the US.
• Planned and coordinated all training sessions/schedules with the customer training manager.
• Attend yearly internal company training with corporate, R&D, and the company factories.
• Issue weekly reports on customer visits on a timely basis, as well as participate in weekly team conference calls.

• Conduct technical training sessions at customer regional and national sales meetings and at trade-shows.
• Attend ride-a-longs with customer commercial sales managers to promote and educate their customers on brake pads.
• Present technical information on brake pads to a wide audience (both technical and non-technical).
• Responsible for problem-solving any customer issues relating to brake pad fit and/or function during customer visits.
• Become familiar with the customer's commercial sales programs and promotions.
• Responsible for ongoing relationship building with customers.
• Extensive travel (up to 75%) to various locations across the US.
• Planned and coordinated all training sessions/schedules with the customer training manager.
• Attend yearly internal company training with corporate, R&D, and the company factories.
• Issue weekly reports on customer visits on a timely basis, as well as participate in weekly team conference calls.