MasterClass

Program Manager

• Lead end-to-end program management across one or more product verticals, ensuring successful delivery from development through launch.
• Drive integrated project plans across Content, Marketing, Product, Production, and Learning teams to keep workstreams aligned and on schedule.
• Own and manage complex timelines spanning development, production, post-production, and go-to-market execution.
• Partner with cross-functional stakeholders to identify risks, facilitate decisions, and maintain momentum across multiple concurrent initiatives.
• Coordinate the delivery of course content, marketing assets, and supporting product experiences to ensure successful launches.
• Support specialized workstreams including learning design, platform ingestion, and non-video content production.
• Partner with Legal on talent agreements, licensing, intellectual property, NDAs, and release workflows, escalating issues proactively when needed.
• Evaluate and improve cross-functional processes, communication, and operational workflows to increase efficiency and scalability.
• Identify opportunities to leverage AI tools and automation to reduce manual work, improve visibility, and accelerate decision-making across teams.
• Document and implement scalable processes, helping establish repeatable best practices as the organization continues to grow.

Program Manager, Strategy & Operations

Content Marketing Manager

• Lead end-to-end integrated marketing campaigns for a slate of MasterClass launches and cultural marketing moments, from positioning and strategy through execution and reporting
• Develop integrated go-to-market strategies across owned, earned, paid, social, product, and talent/instructor channels
• Write clear and inspiring creative and strategy briefs that guide compelling, insight-driven campaign work
• Partner cross-functionally with Creative, Content, Talent, PR, Product Marketing, Social, Performance Marketing, and Operations teams to align campaign priorities and execute high-impact launches
• Build strong working relationships with instructors and their teams to support campaign alignment, co-marketing opportunities, and launch execution
• Use audience insights, campaign performance, testing, and experimentation to optimize marketing strategies and inform future launches
• Support on-set campaign moments and production environments when needed to ensure creative alignment and real-time marketing opportunities
• Help evolve campaign development approaches through AI-enabled tools, experimentation, and operational innovation

Program Manager, Strategy & Operations

Senior Content Marketing Manager