Responsible for order approval, collections and/or cash application for assigned MasterBrand customers
Collection calls, responding to emails, reviewing and approving orders
Problem-solving issues, cash reconciliations, and providing statements and invoices as requested
Main contact for credit and collection information to the assigned customer
Provide support to the sales team by answering questions and trouble-shooting credit related issues
Requirements
High school diploma or equivalent is minimally required
3+ years of experience in B2B credit & collections
Excellent data entry and calculator skills required
Intermediate or Advanced Microsoft Suite skills, with an emphasis in Excel
Experience working within ERP systems such as Oracle, Peoplesoft or similar applications
Skilled in the practice of AR research and issue resolution
Working knowledge of the order to cash business model and principles
Ability to be productive and successful in a remote work environment
Effective verbal and written communication and interpersonal skills, enabling for effective, cross-functional and customer collaboration, problem solving and execution
Keen eye for detail with strong analytical skills and the ability to shape complex data into meaningful operational analysis
Thrives under a fast-paced and continuous improvement environment
Highly organized with the ability to multi-task and manage a diverse spectrum of tasks and responsibilities timely
Demonstrates the MasterBrand Way, positioning the company for profitable growth and helping identify opportunities to reduce waste, complexity, and improve our work environment every day
Benefits
Equal Employment Opportunity
Reasonable Accommodations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B creditcollectionsdata entrycalculator skillsAR researchissue resolutionorder to cashanalytical skills
Soft skills
problem-solvingeffective communicationinterpersonal skillscross-functional collaborationattention to detailorganizational skillsmulti-taskingadaptability