Massage Envy

Consultant

• Works as a member of the field operations team and supports independently owned and operated franchised locations within a market.
• Build positive and long-term business relationships with franchisees and assess franchisees’ performance of Massage Envy brand standards.
• Conduct operational standards reviews at each franchised location, including documentation and follow up.
• Communicate and champion corporate initiatives to encourage franchisee adoption and execution via meetings, emails, and outreach.
• Review communications and documents to develop knowledge of Franchised Support Center policies, programs, promotions, strategies, and initiatives.
• Provide support and resources to franchisees to help improve revenues, profitability, and operations while recognizing franchisee responsibility for day-to-day operations and employment matters.
• Work with internal departments on developing and facilitating network programs and initiatives.
• Meet weekly with Director of Field Operations to supply market progress updates and review business development priorities.
• Assist with strategic market planning and site analysis review for current and future sites.
• Participate in Annual Franchise Conference, weekly field team calls, and ad-hoc projects.

Franchise Business Consultant