Territory Management Consultant
EMC Insurance Companies
Franchise Business Consultant
Massage Envy
full-time
Posted on:
Location: Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Works as a member of the field operations team and supports independently owned and operated franchised locations within a market.
- Build positive and long-term business relationships with franchisees and assess franchisees’ performance of Massage Envy brand standards.
- Conduct operational standards reviews at each franchised location, including documentation and follow up.
- Communicate and champion corporate initiatives to encourage franchisee adoption and execution via meetings, emails, and outreach.
- Review communications and documents to develop knowledge of Franchised Support Center policies, programs, promotions, strategies, and initiatives.
- Provide support and resources to franchisees to help improve revenues, profitability, and operations while recognizing franchisee responsibility for day-to-day operations and employment matters.
- Work with internal departments on developing and facilitating network programs and initiatives.
- Meet weekly with Director of Field Operations to supply market progress updates and review business development priorities.
- Assist with strategic market planning and site analysis review for current and future sites.
- Participate in Annual Franchise Conference, weekly field team calls, and ad-hoc projects.
Requirements
- Bachelor’s degree is preferred.
- Minimum of 3 years in a franchise industry and multi-unit leadership
- 5+ years of prior business ownership or business consulting experience is preferred.
- Strong analytical and communication skills
- Ability to travel as required to meet with franchisees, visit franchised locations, and/or other business necessities (up to 75%)
- Strong communication and relationship skills
- Solid business acumen including financial statement fluency.
- Advanced analytical and problem-solving skills.
- Ability to exercise judgment and act independently.
- Competent in conflict management.
- Strong multi-tasking skills.
- Ability to work well under pressure.
