Mashreq

Financial Planning and Analysis

• Responsible to manage Finance cluster, deliver all key initiatives including Projects and application enhancements that has key influence on bank’s topmost management decision making process, regulator reporting (which can influence financial/non-financial penalties), reputational issues and operational losses.
• This role holder is also responsible for performing Business Engagement to help achieve business aspiration & needs. He/she will be responsible managing existing systems daily, Monthly, Quarterly, and annual regulatory system processing

AVP – Finance Technology

General Counsel

• Provide expert legal support on banking and finance transactions
• Advise on legal risk issues
• Manage external counsel and contribute to legal policy development
• Mentor junior legal staff

Senior Legal Counsel – Retail

Data Engineer

• As a Senior Data Engineer, one of the primary responsibilities is to design and maintain the data architecture. This involves creating scalable, efficient, and robust data pipelines, data models, and data integration strategies.
• Managed to build scalable & robust data visualization platform supported as per organization strategical tools & technology.
• Develops and maintains scalable Business Intelligence Solutions for Wholesales & Operations, Risk, Compliance & Client Experience (CX) Digitalization.
• Understand clients’ problems and decide how to cater to their needs, business problems.
• Proficient in requirement gathering, finalizing scope, consensus building across diverse stakeholders, formulating BRD’s, concluding UAT, demos and trainings, tracking Agile Scrum & rituals.
• Leading a team of data engineers is a crucial aspect of this role. KRAs include managing team members (both FTE’s and EC’s), assigning tasks, mentoring junior engineers, and fostering a collaborative and productive work environment.
• Developing and optimizing data pipelines is essential to ensure smooth data flow from various sources to the data warehouse or data lake. This KRA involves implementing ETL/ELT processes, data ingestion, and transformation workflows.
• Ensuring the quality, integrity, lineage, and security of data is another vital aspect of a Lead Data Engineer's role. This involves implementing data governance policies, data monitoring mechanisms, and error handling procedures.
• Responsible for optimizing data processing and query performance. This may involve tuning database queries, optimizing data storage, and leveraging distributed computing technologies.
• Keeping up with the latest trends and advancements in data engineering technologies is crucial. Evaluating and integrating new tools and frameworks to enhance the data engineering processes can be a significant KRA.
• Monitoring new and existing data pipelines to identify and resolve issues is an essential responsibility. This KRA involves setting up monitoring systems and establishing procedures for quick troubleshooting and problem resolution.
• Ensuring that the data engineering infrastructure can scale with increasing data volume and handle failures gracefully is critical. This KRA involves designing for high availability and fault tolerance.

Senior Manager – Data Engineer, Digital Data Platforms

Compliance

• Monitor & Control of Reconciliation and all control activities and fulfill regulatory requirements of the bank and regulatory authorities
• Review and action all transactions on all the listed names/entities and countries against sanction hits
• Handling and monitoring Fircosoft/Egypt Systems and total control of Referrals /Release of the messages
• Ensure that all transactions are processed before EOD and cut off time also in line with the SOP and as per bank policy within agreed TAT and with Zero error/tolerance
• Provide ongoing awareness and training to all existing and especially newly joined staff of all applicable internal and external compliance requirements

Compliance Operations Assistant Manager

Engineer

• To deliver and maintain IT-applications and –services in order to realize the Mashreq strategy in the field of information technology. Engineers in this job category work in an agile way, in squads to deliver short-cycle full-fledged IT products.
• The Dev Engineer (BE) is responsible for the system to work behind the scenes. Their role is to integrate the application with all required systems and services and provide clean and easy to use API for the frontend part of the system.
• Although their work is usually hidden from the user they bear the full responsibility for the application functionality, performance and scalability. They know how to write clean modern APIs, integrate with legacy systems and work with databases.

Senior Dev Engineer, Digital

Events

• To Monitor and action on the fraud alerts generated by the Enterprise fraud module in real time and resolve queued alerts according to the defined scope guidelines.
• Responsible for the prevention and detection of potential frauds through timely review of alerts generated by EFM system.
• Conduct preliminary investigation to validate the transaction information received through the alerts and take a real time decision to allow or stop the ongoing transaction.
• To reduce fraud losses (current and future) by action on the EFM alerts in real time.
• Liaise with various teams on the alerts received for recalling of funds or taking any/all other immediate actions to safeguard the Bank and customers’ interests.
• Accurately document all actions taken on an alert and update in Case Management System (CMS).
• Maintains awareness of key process changes, system changes and how they impact the Fraud Risk.
• Effectively communicates emerging and/or changing Fraud risk and related control opportunities and enhancements to FP&I senior managers.
• Produce appropriate analytical results obtained from the actions on the fraud alerts received.
• Contribute to the creation/enhancement of fraud scenarios, by providing analytical data to support decisions.
• Contributes to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures.
• To produce timely alert action reports / MIS to the Head of FP&I and relevant managers as appropriate.
• Assist in the development and delivery of, and to participate in education, training and awareness activities as part of the fraud awareness program.

Assistant Manager – Fraud Monitoring, Fraud Prevention & Intelligence

Vice President

• Define and implement data quality policies, standards, and procedures aligned with the bank’s data governance framework.
• Collaborate with business and technology teams to define critical data elements (CDEs) and establish data quality rules.
• Drive data quality improvement initiatives across retail, corporate, international, treasury business areas and support and control functions.
• Ensure compliance with regulatory requirements and industry best practices for data quality.
• Design and implement data quality measurement frameworks, including key data quality metrics (accuracy, completeness, timeliness, consistency, and validity).
• Lead the development of data quality dashboards and reports to track data quality trends and issues.
• Identify, assess, and remediate data quality issues through root cause analysis and corrective action plans.
• Work with technology teams to implement automated data quality controls and monitoring solutions.
• Act as a subject matter expert (SME) for data quality across business functions, risk, finance, compliance, and technology teams.
• Partner with data stewards, data owners, and data engineers to enforce data quality standards.
• Support business teams in embedding data quality requirements into operational processes.
• Conduct training and awareness sessions on data quality best practices.
• Collaborate with technology teams to integrate data quality tools into the bank’s data architecture.
• Leverage AI/ML-driven data quality solutions to enhance data profiling and anomaly detection.
• Evaluate and recommend new data quality tools and technologies.

AVP, Data Quality Specialist

Manager

• Analyze System issues, participate in Root Cause Analysis and actively participate in decision for issues prioritization.
• Resolve the incidents and tickets assigned to the team. Interact with users to resolve the issues.
• Monitor the various jobs in EOD and BOD and perform sanity and monitor the transaction processing cutoff times.
• Monitor the alerts and escalate and resolve alerts raised by the tools.
• Support Infrastructure patching and manage the schedule.
• Candidate should be able to perform deployment, Measure impacts, gather issue Information and Coordinate with vendor on Issues/ Defect Resolution.
• Support all testing phases and relevant documents (Strategy, Scenarios, Test Data) -SIT, Regressions, Performance tuning and integrations.
• Should manage and Track System Performance, Participate technically and functionally in process optimization.
• Should be able to understand Business requirements and translate this to vendor specific documents.
• Coordinate product training for Business & Operations users

Assistant Manager – Technology, Digital

Account Manager

• Manage and develop relationships with corporate clients, with a focus on the Manufacturing segment.
• Prepare and structure credit proposals, ensuring they meet the required standards and guidelines.
• Conduct thorough financial analysis and assessment of client's financial health and creditworthiness.
• Advise clients on financial strategies and provide expert guidance on trade finance solutions.
• Monitor and manage client's credit facilities, ensuring compliance with internal policies and regulations.
• Collaborate with the credit team to underwrite and approve credit proposals, considering risk management principles.
• Stay updated on industry trends and market dynamics to identify new business opportunities.
• Prepare and deliver presentations to clients, showcasing our bank's capabilities and services.
• Maintain excellent communication and build trust with clients, ensuring a high level of customer satisfaction.

Credit Relationship Manager – Services, Manufacturing

• Responsible for supporting the critical applications of the banks payments processing platform.
• Works effectively with the business stakeholders, internal teams and vendor in ensuring the product stability.
• Ensure payments support strategy are aligned with the management objectives and goals.
• Will work as an individual contributor to the payments support team and ensuring high quality of delivery and cross functional expertise with the team.
• Use strategic, new & emerging technologies in payments domain, to uplift and modernize Mashreq’s Local Currency Payments /Foreign Currency Payments /Core Banking Payment Gateway (OBPM) Middleware and automation platforms.
• Deliver critical business solutions in accordance with Bank’s guidelines and values.

Payment Gateways Manager

• Lead execution of the bank’s technology strategy for PRIME and Cards platforms, ensuring alignment with business growth, regulatory expectations, and operational excellence.
• Own end-to-end delivery of major transformation initiatives, including system modernization, platform upgrades, and integration programs.
• Drive roadmap planning, prioritization, resource allocation, and governance across multiple streams.
• Own overall system stability, availability, and resiliency for PRIME and cards ecosystem—ensuring uninterrupted 24x7 service.
• Establish and enforce robust monitoring frameworks, automation enhancements, and proactive issue detection.
• Govern incident, problem, and change management processes to ensure adherence to SLAs and minimize risk.
• Lead compliance readiness and implementation of mandates from Visa, Mastercard, Central Bank, and internal audit.
• Manage project and operational budgets, ensuring optimal utilization, forecasting accuracy, and cost efficiency.
• Lead and mentor cross-functional teams, including engineering, support, QA, and vendor resources.
• Present program updates, risks, and decisions to senior management and steering committees.

Assistant Vice President – Technology, Digital Central Squad

Operations

• Delivering high quality service delivery for CIBG & IBG customers
• Effective management of day-to-day planning and operations
• Driving efficiency through continuous identification of process changes
• Ensuring operational procedures are documented and reviewed

Senior Manager – Operations, Corporate Operations, Trade CAM

• Managing complex corporate transactions and onboarding new‑to‑bank relationships by preparing high‑quality credit applications aligned with the Bank’s risk appetite and policies.
• Conducting enhanced due diligence, identifying key risks and mitigants, and ensuring strong oversight and control through accurate information validation and adherence to credit, compliance, and regulatory requirements.
• Work closely with Originators on new‑to‑bank facilities, participating in discussions on customer requirements, facility structures, and key terms, while ensuring all information required for credit assessment is obtained in full.
• Conduct enhanced preliminary assessments at an early stage to determine appropriate facility structure, security packages, and key terms, ensuring alignment with business strategy and the Bank’s credit risk appetite.
• Prepare high‑quality credit proposals with comprehensive analysis of financial and operational risks, supported by detailed assessment of creditworthiness and repayment capacity.
• Perform in‑depth credit analysis for local and multinational corporates across all sectors within CIBG and IBG jurisdictions.
• Ensure timely submission of credit applications within approved turnaround times (TAT), in line with Mashreq’s internal service standards and business growth objectives.
• Manage risk in accordance with the Bank’s risk appetite and credit policies, clearly highlighting policy exceptions and recommending appropriate mitigants.
• Support KYC processes, conduct transaction screening, and perform enhanced and independent due diligence such as CBRB checks, E‑name searches, and other desktop reviews for higher‑risk relationships.
• Build and maintain strong working relationships with Credit Risk Management and participate in relevant discussions to support transaction approvals.
• Take ownership of assigned departmental and bank‑wide initiatives and projects, contributing to continuous improvement and operational efficiency.
• Adhere to Mashreq’s risk, compliance, and regulatory policies, ensuring necessary compliance approvals are obtained for higher‑risk customers or transactions.
• Develop and maintain a strong understanding of the Bank’s credit policies, products, and offerings.
• Review facility and security documents in coordination with Originators, liaising with Legal and other stakeholders to ensure accurate documentation and required approvals.
• Coordinate with Operations for limit setup and ensure appropriate approvals are secured for any exceptions.
• Support account opening processes in collaboration with Originators, Middle Office, and Compliance, ensuring smooth onboarding and full adherence to DOB system requirements.
• Act as the Business Unit Risk Assessor (BURA), conducting quarterly Risk & Control Assessments and ensuring compliance with the Bank’s Operational Risk Management (ORM) framework.
• Support during internal audit process, ensuring timely and accurate responses to audit inquiries.

Senior Manager – Credit Management and Control

• Delivering information technology and digital solutions that support business growth and scalability.
• Translating business needs into technical specifications.
• Overseeing solution delivery.
• Managing post-implementation maintenance to ensure production stability.
• Lead and plan the projects for the cards Settlement, Issuing and clearing systems.
• Project tracking on cards acquiring and Issuing systems.
• Analyze business requirement for the cards acquiring and Issuing systems.
• Review of all project deliverables and assist the team in creation of required documents.
• Develop and test the required solution and provide support in user testing.
• Planning for Implementation and ensure smooth implementation and post production support.
• Ensure and support the maximum availability of the PRIME.

Senior Manager – Technology Retail Platforms

Risk

• Attend to internal customer queries and resolve them as per ORM framework
• Undertake quality review of risk registers
• Coordinate and participate in RCSA workshops
• Undertake quality review of Operational Risk events reported
• Monitor and follow-up on the actions required against Operational Risk Events
• Support the TPRM and NPPA process by liaising with the Product owner and internal stakeholders
• Monitor and follow-up on the issues and actions originating from the ORM programs including TPRM
• Manage the Tasks initiated by internal users through Prism